item Determine objectives and formulate plan

Through consultation, a consensus is reached and the objectives and principles of the General Plan are determined. The plan will focus on consolidating and collaborating common resources, facilitating the standardization and digitization of internal administrative procedures, raising cross-agency administrative efficiency, realizing the optimization of business procedures and digitalization of public services, enhancing the government portal, adding e-service delivery channels in order to achieve the objectives set in the General Plan and to benefit all interested parties during the process of implementing the General Plan.