How to process
Required Document: Not applicable
Documents to be presented: Admission is free for children (aged 12 or below) and the elderly (aged 65 or above) by presenting a photocopy of a valid identification document upon ticket purchase and a valid identification document upon admission.
Locations for processing the procedure and office hours
Location:
1. Ticket Office at Macao Giant Panda Pavilion in Seac Pai Van Park, Coloane
2. Integrated Services Centre
(Avenida da Praia Grande, n.os 762-804, Edf. China Plaza, 2.° andar, Macau)
3. Northern District Public Services Centre
(Rua Nova da Areia Preta, n.° 52, Centro de Serviços da RAEM, Macau)
4. Northern District Public Services Centre – Toi San Station
(Avenida de Artur Tamagnini Barbosa, n.° 127, Edf. D.a Julieta Nobre de Carvalho, Bl. B, R/C, Macau)
5. Northern District Public Services Centre – Fai Chi Kei Station
(Rua Nova do Patane, Habitação Social de Fai Chi Kei, Edf. Fai Tat, Bl. II, R/C, Lojas G e H, Macau)
6. Central District Public Services Centre
(Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.° andar, Macau)
7. Central District Public Services Centre – S. Lourenço Station
(Rua de João Lecaros, Complexo Municipal do Mercado de S. Lourenço, 4.° andar, Macau)
8. Islands District Public Services Centre
(Rua da Ponte Negra, Bairro Social da Taipa, n.° 75K, Taipa)
9. Islands District Public Services Centre – Seac Pai Van Station
(Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.° andar, Coloane)
10.Centro de Serviços da RAEM das Ilhas
(Rua de Coimbra, n.° 225, 3.° andar, Taipa)
Office hours:
Ticket Office at Macao Giant Panda Pavilion:
Tuesday to Sunday, 9:30 a.m. – 5:00 p.m.(No lunch break)
Closed on Monday or the following day if a public holiday falls on Monday
Note: Last admission time 4:45 p.m.
Services Centres:
Monday to Friday, 9:00 a.m. to 6:00p.m.( No lunch break)
Closed on Saturday, Sunday and public holidays.
Tel : Civic Service Hotline: (853) 28337676
Fees
Application fee: MOP 10.00 per ticket
Ticket promotions:
- “Disability Assessment Registration Card” promotion plan
Any holder of valid “Disability Assessment Registration Card” issued by Social Welfare Bureau of Macao SAR Government can receive a free entry ticket of the day to Macao Giant Panda Pavilion when producing the card at any ticketing locations.
Form of promotion: free - “International Student Identity Card” promotion plan
Any student holding valid “International Student Identity Card” (ISIC) can receive a free entry ticket of the day to Macao Giant Panda Pavilion when producing the card at the ticket office of the pavilion.
Form of promotion: free - “Responsible Gambling Kiosk” promotion plan
Any holder of valid promotion coupon of “Responsible Gambling Kiosk” can redeem a free entry ticket of the day at the ticket office of Macao Giant Panda Pavilion.
Form of promotion: free
Promotional period: Until 31 December 2020
Form fee: Not applicable
Stamp Duty: Not applicable
Deposit: Not applicable
Fees, Charges and Prices List: All proceeds from ticket sales will be credited to the Panda Fund to provide grants for research, education and projects in connection with the conservation of giant pandas.
Time required for processing
Processing time: The whole ticket vending procedure will be completed within 5 minutes (under 20 tickets with or without booking)
Remarks/ points to note for application
Important note: Not applicable
Relevant standards or requirements
N/A
Progress enquiry and obtaining result of service
N/A