Terms of use

Last update: 2022-04-11

A. Website services

The website of Macao ONE Account (hereinafter referred to as “this website”) is the unified electronic platform of the Macao Special Administrative Region Government (hereinafter referred to as “SAR Government”) to provide convenience for the public to process multiple services online and to obtain information about various services and the application progress.

The Public Administration and Civil Service Bureau (hereinafter referred to as “SAFP”) is responsible for the maintenance of this website to ensure its normal operation. The services and content on this website are provided by the relevant public departments, public entities, judicial authorities or private entities (hereinafter referred to as “departments/entities”) which are responsible for the maintenance of such services and content to ensure that they are legal and updated timely.

B. Rights and obligations of users

The content of this website, except for those belonging to a third party, is readily available for use, reproduction and re-publication for non-commercial purpose without the written consent from SAFP. However, users must clearly state this website as the source of the content and the date of extraction of content, and ensure the accuracy of the content reproduced. The reproduced content is not allowed to serve as an approved document of SAFP.

Without the written authorisation from SAFP or the departments/entities in charge of the services, it is prohibited to reproduce or republish all or part of the content of this website for commercial purpose in any form. It is also prohibited to reproduce or republish any content of this application for any advantage under any name. Any reproduced or republished content for commercial or non-commercial purpose is not allowed to be modified unless such modification is granted with the written authorisation from SAFP or the departments/entities in charge of the services.

If a third party is the copyright holder of the content to be reproduced, the reproduction of content must adhere to the copyright notice of the third party.

When using and disseminating the content of this website, users should clearly state this website (in the following names) as the source of the content and the date of extraction of the content:

Traditional Chinese: 澳門公共服務一戶通

Simplified Chinese: 澳门公共服务一户通

Portuguese: Conta Única de Macau

English: Macao ONE Account

Anyone who uses this website is deemed to accept the Terms of Use on an unconditional basis. Otherwise users must not use this website.

C. Disclaimer

SAFP has the right to revise the content of the Terms of Use anytime without prior notice in response to the development of this website. The departments/entities which are responsible for the provision of the content of this website have the right to edit, change, update, suspend or delete the content on this website anytime without prior notice.

Whilst SAFP and the departments/entities providing the content of this website endeavour to keep the content accurate, no expressed or implied assurance or guarantee is given to such content. Any loss or damage incurred due to visits of this website, use and dissemination of the content of this website, as well as the relevant liabilities, is solely borne by the users.

This website provides hyperlinks to other websites for users’ convenience only. When users access other websites via such hyperlinks, they should first understand the terms of use and the privacy policies of the other websites. SAFP bears no responsibility for the loss or damage incurred by the use of such websites.

When users use the “online payment” service of this website, they are transferred from this website to a payment platform of a third-party credit institution or bank. This website will not collect any information entered onto the payment platform by the users. SAFP and the departments/entities in charge of the services bear no responsibility for the terms of use or privacy policies of the payment platforms. Therefore, users are advised to understand the terms of use or privacy policies of such payment platforms first if needed.

D. Intellectual property

The copyright of all content (including text, images, sounds, videos, programmes, data, etc.) of this website is owned by the SAR Government and protected by the relevant laws and regulations of the Macao SAR and the international copyright treaties.

E. Legal applicability and jurisdiction

Any dispute or lawsuit incurred by browsing, use and dissemination of the content of this website is subject to the relevant laws and regulations of the Macao SAR and under the jurisdiction of the Courts of the Macao SAR. When users use this website, they are deemed to accept and agree to the relevant legal applicability and jurisdiction.

F. Changes to Terms of Use

Any updates to the Terms of Use will be published in a new version replacing the old one without further notice. The date of update will be stated in the document.