item Infrastructure, information security and crisis management

To provide support to the development and application of the above systems and platforms, for software infrastructure, carrying out the “consolidation and collaboration of common resources” principle and supporting the planning from above, the Government Common Application Modules Library will be developed in phases. In addition, the Information Application Knowledge Management Platform will be developed, consisting of features such as: “Information for Common Application Module,” “Collection of Public E-services,” “Information and Communication Technology (ICT) Knowledge Base,” “Information Application Related Legislation,” “Information Security Tips,” “Knowledge and Experience Sharing,” and “Opinions and Suggestion,” etc. The platform provides a convenient means for IT heads and personnel to obtain information, exchange knowledge and provide feedbacks.

In terms of hardware infrastructure, first, using cloud computing’s features of efficient deployment and stability, together with information security and crisis management, gradually equip the Government Data Centre with cloud computing capabilities offering network infrastructure services with high performance, high scalability, high stability, and high security——Cloud Infrastructure as a Service (IaaS). After the infrastructure has been developed, the Government Data Centre will gradually use cloud computing technology to support the development of various platforms——Cloud Platform as a Service (PaaS). It will also provide a series of software or application services such as common module library, instant messaging, etc.——Cloud Software as a Service (SaaS) for use by government agencies, facilitating the development of internal administrative management and e-services of government agencies. Second, to support data exchange between government agencies, the operations of the InforMac network will be reviewed, and its operations and technology framework will be optimized in the following aspects: stability, usability, and security. A second data centre will be established in a new location, and using the lessons learned from introducing cloud computing functionalities in phase one, the two data centers will be complementary to each other. This way, on one hand, cloud infrastructure services can be effectively expanded, and on the other, a high availability mechanism can be developed across the data centers, thus realizing seamless expansion, and providing a foundation for the development of cross-agency information systems, resource integration and sharing, and collaboration.

In terms of information security and crisis management, works will be focused on four aspects: policy, organization, mechanism, and education and support, that is, according to the “Maintaining a balanced development between services and information security” and “Consolidation and collaboration of common resources” principles defined in the General Plan, continuously promote the centralized management strategy through the Government Data Centre. Meanwhile, SAFP will formulate and execute a prevention and contingency plan after consultation with government agencies. On this basis, a study will be carried out for the development of appropriate security policies and guidelines such as those for Mobile Office. Furthermore, raise the information security and crisis management awareness of different levels of civil servants through training, publicity and promotion activities, and continuously review and improve the related mechanisms using the assessment mechanism.

Government agencies will be committed to strengthening their infrastructure and information security, including raising information security level, updating network security equipment, etc. to provide the region’s electronic governance development with a highly stable and highly secure network infrastructure environment.