How to apply
Application procedure and required documents
Applying in person
Applicants need to submit the following documents:
- Application Form for Certificate of Residence at Youth Correctional Institution (can be collected at the service application location or downloaded from the Correctional Services Bureau’s website);
- Copy of valid identification document(s);
Note:
When copies are submitted for application, originals must be presented for verification.
Online application
The applicants logs in to the “online service” system on the Correctional Services Bureau’s website or mobile app, clicks the item “Application for Video Visit to Juvenile Delinquent”, and enters the relevant information according to the instruction of the system. The application procedure is then complete.
Service application location and times
Applying in person
- Correctional Services Bureau – Youth Correctional Institution
Address: Estrada de Cheoc Van no 1, em Coloane, Macau
Office Hours:
Mondays to Thursdays: 09:00 – 13:00; 14:30 – 17:45
Fridays: 09:00 – 13:00; 14:30 – 17:30 - Correctional Services Bureau Service and Information Centre:
Address: Avenida da Praia Grande, China Plaza, 8 andar “A”, Macao
Office hours:
Mondays to Thursdays: 09:00 to 17:45
Fridays: 09:00 to 17:30
Fee
Free of charge
Necessary time for approval
- Applying in person: To be completed within 7 working days as of the day when all necessary documents are received.
- Online application: To be completed within 6 working days as of the day when all necessary documents are received.
(Performance Pledge)
Remarks
Applicant can choose to collect the Certificate either at Youth Correctional Institution or Correctional Services Bureau Service and Information Centre when lodging the application.