Enrollment

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How to Apply

Application Procedures and Documents Required

Enrolment in Macao

• Eligible Macao SAR residents, aged 18 or above, may use self-service document application kiosks for enrolment in the Government 24-hour Self-service Centres. After successful enrolment, applicants can generally use the e-Channel service to enter and exit Hong Kong in approximately 3 hours.
• For locations of the self-service document application kiosks, please visit dedicated website of the Government 24-hour Self-service Centres.
• For tutorial video on self-service enrolment application, please visit the tutorial video.

Enrolment in Guangdong-Macao In-Depth Cooperation Zone in Hengqin

• Eligible Macao SAR residents, aged 18 or above, may use the self-service document application kiosks for enrolment at the Government Affairs Service Centre and the “Macao New Neighbourhood” Macao Government 24-hour self-service centre in the Guangdong-Macau In-depth Cooperation Zone in Hengqin. After successful enrolment, applicants can generally use the e-Channel service to enter and exit Hong Kong in approximately 3 hours.
• Address of the Government Affairs Service Centre in the Guangdong-Macau In-depth Cooperation Zone in Hengqin: Building 2, 868 Gang’ao Avenue, Hengqin
• Address of the “Macao New Neighbourhood” Macao Government 24-hour self-service centre: Shop 2-6, 370-378 Xiangshun Road, Hengqin

Enrolment in Hong Kong

Eligibility:

• Eligible Macao SAR residents aged 18 or above
• Eligible Macao SAR permanent residents aged 11 to 17 are required to enrol in person accompanied by their parent or guardian and bring along the required application documents. (Please refer to notes 1 and 2)
• Eligible Macao SAR permanent residents aged 7 to 10 with a height of 1.1 meters or above are required to enrol in person accompanied by their parent or guardian and bring along the required application documents. (Please refer to note 1)

The above applicants are required to enrol at the e-Channel Enrolment Offices in Hong Kong. Applicants can use the e-Channel service to enter and exit Hong Kong in approximately 3 hours after successful enrolment. For details about the e-Channel Enrolment Offices and formalities, please visit Hong Kong SAR Immigration Department’s website.

Note 1:

• The original copy of the following documents shall be provided at the time of enrolment:

1. Identification documents of the applicant and the accompanying parent or guardian;
2. Birth certificate of the applicant: applicant born in Macao must present a “Birth Certificate – Descriptive Statement (for the purpose of identity card application)” or a complete certified copy of theBirth Certificate issued by the Civil Registration Bureau of the Macao SAR;
3. If accompanied by a guardian, documentary proof of parenting right or guardianship execution, should be provided (if the original document is written in Portuguese only, it must be accompanied by a certified Chinese or English translation.)

Note 2: Macao SAR permanent residents can use the e-Channel service to enter and exit Hong Kong with their valid Macao Permanent Resident Identity Card in approximately 3 hours after successful enrolment. Macao SAR non-permanent residents can use the e-Channel service to enter and exit Hong Kong with their valid “Visit Permit for Residents of Macao SAR to Hong Kong SAR” in approximately 3 hours after successful enrolment.

Re-enrolment

For Macao SAR permanent residents, re-enrolment is required under the following circumstances:

1. Loss of Macao SAR Resident Identity Card;
2. Change of Macao SAR Resident Identity Card data (e.g. name, date of birth, etc.);
3. Persons who enrolled at the e-Channel Enrolment Offices in Hong Kong but have not completed the authorisation to transfer data to the Hong Kong Immigration Department after renewal of identity card.

For Macao SAR non-permanent residents, re-enrolment is required under the following circumstances:

1. The enrolment validity stated on the enrolment notice has expired.
2. Change of information (e.g. personal data) declared for the enrolment for e-Channel service.
3. Macao SAR Non-Permanent Resident Identity Card or the “Visit Permit for Residents of Macao SAR to Hong Kong SAR” has been replaced.
4. Macao SAR Permanent Resident Card has been obtained.

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Remarks/ Notes for Application

1. If Macao SAR residents who have successfully enrolled for the Hong Kong e-Channel service would like to cancel the enrolment, they should lodge their application in person at the immigration control points in Hong Kong. For more information on the locations and office hours, please visit the website of the Hong Kong SAR Immigration Department.
2.  For the locations equipped with Automated Passenger Clearance System (e-Channel) in Hong Kong, please visit the website of the Hong Kong Immigration Department.
3.   If the chip of Macao SAR Resident Identity Card flakes off, the resident should replace his/her Macao SAR Resident Identity Card at the Identification Services Bureau as soon as possible. Residents can also apply for a “Visit Permit for Residents of Macao SAR to Hong Kong SAR” at the Identification Services Bureau if they need to go to Hong Kong before their identity card is replaced.
4.   The entry record should be properly kept and be produced upon the request of law enforcement officials of the Hong Kong SAR. The loss of such record will not affect the conditions and period of stay in Hong Kong or the departure. If a person needs to reprint the record, he/she can proceed to the Headquarters of the Hong Kong Immigration Department .

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Service Location and Office Hours

• Identification Services Bureau self-service kiosks for submission of application in Macau (Only applicable to eligible Macao SAR Permanent Resident Identity Card holders who aged 18 or above):
  Please visit Self-service Fingerprints Collection Kiosk for Enrollment for Using Hong Kong e-Channels.
• Enrollment office of the Hong Kong Immigration Department:
  Please visit the website of the Hong Kong Immigration Department.

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Fees

Free of charge.

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Processing Time

• Enroll by using Identification Services Bureau self-service kiosks for submission of application in Macau:
  After successful enrollment, residents can enter and exit the Hong Kong SAR by using e-Channel in 3 hours after successful enrollment.
• Enroll at the enrollment office of the Hong Kong Immigration Department:
  Residents can enter and exit the Hong Kong SAR by using e-Channeln 3 hours after successful enrollment.

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