Macao SAR Government Portal
Arrangements for PSP’s External Services from 2 August
In view of the epidemic development and in line with the SAR Government’s guidelines, all frontline police units and border checkpoints of the Public Security Police Force (PSP) remain normal operation, with the adjusted arrangements for external services at the following service locations starting from 2 August:
Service location status
| Location name | Address | Service status | Special arrangements |
|---|---|---|---|
| Macao Police Department, Islands Police Department | All police subdivisions | Special arrangements | Service operation maintains normal for the following items: ●Reporting cases |
| Immigration Building | Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa, Macao | Special arrangements | Starting from 2 August, the Residence and Stay Affairs Department of PSP will resume its full services. In order to avoid crowd gathering, service users should make appointments in advance via the online system, and come over to process the formalities according to the scheduled appointments: Immigration Building in Pac On, Taipa: Individuals (non-resident workers, family members of non-resident workers, non-resident students, etc.) whose “Special Authorization to Stay” have already expired during the limited service period (from 20 June to 1 August) or those who were not able to apply for their “Special Authorization to Stay” in the above period, are required to come to process the said formalities tomorrow (2 August) or on the date notified by PSP. Failure to do so may result in overstaying. Those who were not able to make application for “Residence Authorization” or process its renewal application during the above-mentioned period (from 20 June to 1 August) are required to come to process the said formalities tomorrow (2 August) or on the date notified by PSP. |
| Residence and Stay Affairs Department | Macao Government Services Centre in Areia Preta, Macao Government Services Centre in Islands | Special arrangements | Starting from 2 August, the Residence and Stay Affairs Department of PSP will resume its full services. In order to avoid crowd gathering, service users should make appointments in advance via the online system, and come over to process the formalities according to the scheduled appointments: Individuals (non-resident workers, family members of non-resident workers, non-resident students, etc.) whose “Special Authorization to Stay” have already expired during the limited service period (from 20 June to 1 August) or those who were not able to apply for their “Special Authorization to Stay” in the above period, are required to come to process the said formalities tomorrow (2 August) or on the date notified by PSP. Failure to do so may result in overstaying. Those who were not able to make application for “Residence Authorization” or process its renewal application during the above-mentioned period (from 20 June to 1 August) are required to come to process the said formalities tomorrow (2 August) or on the date notified by PSP. |
| Traffic Department | Macao South District Traffic Subdivision, Islands Traffic Subdivision | Special arrangements | Service items are as follows: 1. Processing of traffic violations: For minor violations by motorists, violations in respect of vehicle insurance, violations leading to impounding of vehicles and related fees and use of vehicles in the provision of a remunerated service for a purpose other than that authorized or registered (commonly known as illegal car hire service), motorists should visit the Macao Traffic Department or the Taipa Traffic Station personally for processing. Other traffic violation fines can be paid via electronic channels (mobile app “ePolice”, Macao One Account, Internet, BOC Express/BOCNET, info-kiosks “CityGuide”, etc.). 2. Application for traffic violations SMS notification service: Applications can only be made via the mobile app “ePolice” and the Internet. Relevant service points of the Traffic Department will be closed. For any doubts, please call 28374214. |
| Intelligence Department | Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa, Macao | Special arrangements | The following services will be provided on a limited scale with a telephone appointment: 1. Private Security Business Licence Telephone booking hotlines: |
| Public Security Police Force Headquarters Building | 3/F and 4/F, Public Security Police Force Headquarters Building, Praceta de 1 de Outubro, Macao | Special arrangements | Service operation maintains normal for the following item: Application and payment for “Remunerated Labour Service” (service of off-duty police officers) |
Other arrangements
All individuals should note that they have to wear a standards-compliant mask, undergo a temperature check and present a green health code when entering the Public Security Police Force (PSP) facilities, or they may be refused entry.
Inquiry methods
| Immigration Building | 2872 5488 | |
| Traffic Department | 2837 4214 |