How to process
Deadline for application
The application has to be submitted at least 15 working days in advance
Processing procedure and required documents
Documents required to be submitted:
1. “Application Form for Guided Tour Service at IAM Building” (Mod. 003/DRPI/DAT) (The form can be obtained from the service locations or downloaded from the IAM website.);
2. Photocopy of the Certificate of Association.
Documents required to be produced: No document is required to be produced
Locations and office hours for processing the Service
Application by in-person visit
Service locations:
Division of Public Relations and the Press: Information Counter at IAM Building, Avenida de Almeida Ribeiro n.o 163, Macau
Integrated Services Centre: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.o andar, Macau
Northern District Public Services Centre: Rua Nova da Areia Preta, n.o 52, Centro de Serviços da RAEM, Macau
Central District Public Services Centre: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.o andar, Macau
Islands District Public Services Centre: Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa
Islands District Public Services Centre – Seac Pai Van Station: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.˚ andar, Coloane
Office hours:
Division of Public Relations and the Press
Monday to Thursday, 9:00 a.m. to 1:00 p.m.; 2:30 p.m. to 5:45 p.m.
Friday, 9:00 a.m. to 1:00 p.m.; 2:30 p.m. to 5:30 p.m.
(Closed on Saturday, Sunday and public holidays)
Integrated Services Centre and Public Services Centres
Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
Islands District Public Services Centre – Seac Pai Van Station
Monday to Friday, 9:00 a.m. to 1:00 p.m.; 2:30 p.m. to 5:00 p.m. (Closed on Saturday, Sunday and public holidays)
Online application:
1. Applicants can make an application by using the “Business & Associations Platform” mobile application or by logging in to the “Business & Associations Platform” account via the designated webpage for online services on the IAM website.
2. Applicants can make an application by email: ccgo@iam.gov.mo or fax: (853) 2835 5411.
Application by mail
Not applicable
Fees
Application fee: Not required
Form fee: Not required
Stamp duty: Not applicable
Security deposit: Not applicable
Fees, Charges and Prices List: Not applicable
Time Required for Approval
Online application: 4 working days
Application by in-person visit: 5 working days
Remarks/ Important notes on application
Application must be made in the name of school/ organisation/ association
Relevant standards or requirements
Not applicable
Progress enquiry and collection of result of service
Telephone/ Fax:
Civic Service Hotline (853) 2833 7676; Fax (853) 2871 1203
Division of Public Relations and the Press Phone (853) 8399 3153; Fax (853) 2835 5411