How to handle it
Processing procedure and required documents
Documents required to be submitted:
1. “Application Form for Guided Tour Service at IAM Building” (Mod. 019/DACRARP/DACREC) (The form can be obtained from the service locations or downloaded from the IAM website.);
2. Photocopy of the Certificate of Association.
Documents required to be produced: No document is required to be produced
Do you support agency services
Processing Time Limit
The application has to be submitted at least 15 working days in advance
Approval time required
Online application: 4 working days
Application by in-person visit: 5 working days
Remark/Application Instructions
Application must be made in the name of school/ organisation/ association
Related specifications or requirements
Not applicable
Progress query method
Telephone/ Fax:
Civic Service Hotline (853) 2833 7676; Fax (853) 2871 1203
Division of Cultural, Recreational and Association Affairs and Public Relations Phone (853) 8399 3153; Fax (853) 2835 5411
Service processing location and time-online
1、Business & Associations Platform
Service processing location and time-offline
1.Information Counter at IAM Building
Details：
Address: Avenida de Almeida Ribeiro n.o 163, Macau
Monday to Thursday, 9:00 a.m. to 1:00 p.m.; 2:30 p.m. to 5:45 p.m.
Friday, 9:00 a.m. to 1:00 p.m.; 2:30 p.m. to 5:30 p.m.
(Closed on Saturday, Sunday and public holidays)
2.Integrated Services Centre
Details：
Address: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.o andar, Macau
Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
3.Northern District Public Services Centre
Details：
Address: Avenida de Venceslau de Morais, n.º 222, r/c Centro de Serviços da RAEM, Macau
Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
4.Central District Public Services Centre
Details：
Address: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.o andar, Macau
Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
5.Islands District Public Services Centre
Details：
Address: Rua de Coimbra, n.º 225, 3/F, Centro de Serviços da RAEM das Ilhas , Taipa
Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
6.Islands District Public Services Centre – Seac Pai Van Station
Details：
Address: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.˚ andar, Coloane
Office hours: Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
Do you support reservation：No
Do you need to make an appointment for post-processing：No
Other Channels Available?：No