Service description
Service details
Application for ash box service
Target group of service
Individuals who intend to store the ashes of their deceased family members or relatives in ash boxes in public cemeteries
Eligibility for application
For applications for the right of use of ash boxes, the deceased must meet any one of the following conditions:
- The deceased is a Macao resident;
- The deceased is not a Macao resident but he/she passed away in Macao;
- The deceased is not a Macao resident, but the applicant is a Macao resident and is the spouse or a blood relative of the first degree of kinship of the deceased.
Result of service
Issue of receipt of use of ash box
Enquiry channels
Name of execution department and unit
Municipal Affairs Bureau (IAM) – Division of Environmental Hygiene
Address:
Integrated Services Centre: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.º andar, Macau
Northern District Public Services Centre : Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau
Central District Public Services Centre: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.˚ andar, Macau
Islands District Public Services Centre: Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa
Islands District Public Services Centre – Seac Pai Van Station: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.˚ andar, Coloane
Service Office in Our Lady Mercy Cemetery: Our Lady Mercy Cemetery, Avenida Coronel Mesquita, Macau
Office hours:
Integrated Services Centre and Public Services Centres
Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
Islands District Public Services Centre – Seac Pai Van Station
Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
Service Office in Our Lady Mercy Cemetery
Mondays to Thursdays 9:00 am – 1:00 pm 2:30 pm – 5:45 pm
Fridays 9:00 pm – 1:00 pm 2:30 pm – 5:30 pm
(Closed on Saturday, Sunday and public holidays)
Telephone / Fax
Civic Service Hotline: (853) 2833 7676
Fax:(853) 2871 1203
Email and website
Not applicable