How to handle it

Processing procedure and required documents

Documents required to be submitted: 

1. Supporting document(s) to prove the relationship between the applicant and the deceased person;
2. Application form for joint burial of tomb, bone box and ash box (010/DHA/DHAL);
3. A clear photocopy of the identification document of the applicant;
4. A clear photocopy of the identification document of the deceased or the death registration certificate.

Additional documents to be submitted (those that must be submitted when applicable):

1. If the bone remains or ashes are from a public cemetery, a clear photocopy of the supporting document concerned is required to be submitted;
2. If the bone remains or ashes are not from a public cemetery, a clear photocopy of the identification document of the deceased and the supporting document of source are required to be submitted, and the license for moving remains to the cemetery is to be applied for.

Documents required to be produced: The original of the identification document of the applicant is to be produced.

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cost

Application fee:

1. Putting bone remains or ashes together in a bone box or ash box (each application): MOP300.00
2. For remains (bone remains or ashes) not from a public cemetery – License for moving remains, bone remains or ashes to a cemetery: MOP100.00

Form fee: Not Applicable
Stamp Duty: 10% of the application fee
Security deposit: Not Applicable
Fees, Charges and Prices List: https://www.iam.gov.mo/c/pricetable/list

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Approval time required

 3 working days

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Remark/Application Instructions

Important notes:

1. Re-application for other bone boxes or ash boxes for the deceased family members or relatives who are buried jointly in a bone box or ash box is not allowed.
2. In accordance with the stipulation of Clause 1 of Article 21-B of the current Administrative Regulation no. 37/2003 “Regulations on Management, Operation and Supervision of Cemeteries”, if the period of use has expired and application for renewal is not made to IAM, the right of use will become invalid. IAM can cremate the remains of the deceased concerned and handle the ashes properly. (Applicable to applications for bone boxes and ash boxes from 1 August 2019).
3. Tombs, bone boxes and ash boxes are required to be engraved with names that match the names stated on the identification documents of the buried persons. Engraving names unauthorised by IAM is prohibited.

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Related specifications or requirements

Not applicable

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Progress query method

Not applicable

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Service processing location and time-offline

1.Integrated Services Centre

Details：

Address:Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.º andar, Macau

Office hours:Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)

2.Northern District Public Services Centre

Details：

Address: Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau

Office hours:Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)

3.Central District Public Services Centre

Details：

Address: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.˚ andar, Macau

Office hours:Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)

4.Islands District Public Services Centre

Details：

Address:Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa

Office hours:Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)

5.Islands District Public Services Centre – Seac Pai Van Station

Details：

Address:Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van,6.˚ andar, Coloane

Office hours:Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)

6.Service Office in Our Lady Mercy Cemetery

Details：

Address:Our Lady Mercy Cemetery, Avenida Coronel Mesquita, Macau

Office hours:Mondays to Thursdays 9:00 am – 1:00 pm 2:30 pm – 5:45 pm

Fridays 9:00 am – 1:00 pm 2:30 pm – 5:30 pm

(Closed on Saturday, Sunday and public holidays)

Do you support reservation：Yes

Do you need to make an appointment for post-processing：No

Appointment method：

Macao One Account – “Appointment for counter service”

https://booking.gov.mo/uniqweb/

Other Channels Available?：No

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