Assistance and Enquiry Service from Social Worker (Correctional Services Bureau)

Application


How to apply

Application procedure and required documents

Written application
Application for Service of Appointment with the Social Worker can be made in written format (information including name of applicant, contact method and name of his/her inmate family or friend must be listed in the application); applicants may also fill out an “Application Form for Service of Appointment with the Social Worker” (the form can be collected at Coloane Prison or Correctional Services Bureau Service and Information Centre or downloaded from the Correctional Services Bureau’s website), and submit it through the following approaches:

  1. In person:
    1. Coloane Prison  – Social Assistance, Education and Training Division
    2. Correctional Services Bureau Service and Information Centre
  2. By post: Coloane Prison (Rua de S. Francisco Xavier s/n Coloane, Macao);
  3. Fax:(853)2888 2005;
  4. E-mail: dasef@dsc.gov.mo

Online application
The applicant logs in to the “online service” system on the Correctional Services Bureau’s website (www.dsc.gov.mo) or mobile app, clicks the item “Application for Scheduling an Appointment with a Prison Social Worker”, and enters the relevant information according to the instruction of the system. The application procedure is then complete.


Service application location and times

Applying in person

  1. Correctional Services Bureau – Social Assistance, Education and Training Division
    Address: Rua de S. Francisco Xavier s/n Coloane, Macao
    Office hours:
    09:00 to 17:45 on Monday to Thursday
    09:00 to 17:30 on Friday
  2. Correctional Services Bureau Service and Information Centre:
    Address: Avenida da Praia Grande, China Plaza, 8 andar “A”, Macao
    Office hours:
    09:00 to 17:45 on Monday to Thursday
    09:00 to 17:30 on Friday

Fee

Free of charge


Necessary time for approval

To be completed within 5 working days as of the day when all necessary documents are received. (Performance Pledge)


Remarks / important notes when applying

  • Meeting time:
    Monday to Friday (except public holidays)
    Morning: 09:30 - 12:30
    Afternoon: 15:00 - 17:00
  • Meeting location: Applicants can choose to have the meeting with the social worker either at Coloane Prison or Correctional Services Bureau Service and Information Centre.
  • If the social worker is unable to attend the meeting at the time specified by the applicant, the applicant will be contacted again for arrangement of another suitable meeting time.

Content provider: Correctional Services Bureau (DSC)

Last modified: 2019-05-22 11:21

Public safety and migration Personal safety

Is there anything wrong with this page?

Help us improve GOV.MO

* Mandatory field

Send

All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.