SS10011

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How to Apply

Time of application：N/A

Application procedures and documents required

1. For first-time application, please submit:
   1. A duly completed application form;
   2. Copy of identity document (present the original);
   3. Legible proof of address, either in Chinese or in Portuguese (e.g. water bill, electricity bill, etc.);
   4. Proof of medical benefits (if available).
2. For replacement / access to information, please submit:
   1. A duly completed application form;
   2. Copy of identity document (present the original).
3. For correction or update of information, please submit:
   1. A duly completed application form;
   2. Copy of identity document (present the original);
   3. Proof of updated information (e.g. certificate issued by the Identification Bureau).

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Location and service hours for appointment-making

1. Lobby of Conde de São Januário General Hospital — Multi-functional Desk: Monday to Friday (except government holidays), 08:30~21:00
2. Health centres
   (Please refer to the “Contact List of Health Centres”)

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Fees

Free of charge

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Application Processing Time

The “gold card” can be registered and applied at the lobby of Conde de São Januário General Hospital within the following time frames:

-During rush hours (08:30~18:00), within 30 minutes. (Performance Pledge)

-During non-rush hours (18:00~20:00) , within 20 minutes. (Performance Pledge)

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Remarks/Notes for Application

1. If applied by a third party, a letter of authorization established in front of a public or private notary / proof of parental relationship / proof of legal guardianship will be required;
2. For update or merging of information, the old Patient Card should be returned to the Health Bureau upon application.

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Application Status Enquiry and Result Collection

Instant

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