Food and Beverage Services

Application(Educational Hotel Restaurant)


How to Apply (Educational Hotel guests only)

Submission Period:N/A

Application Procedures and Documents Required

  • Reservation service:
    Make reservations through the following channels: Walk-in, telephone, email, fax, website and Mobile App(App)
  • Complete settling payment service:
    In-person
  • Provide menu service:
    Provide menus through the following channels: In person, telephone, email, fax, website and Mobile App(App)

Application Location and Office Hours

Walk-in (within restaurant opening hours):IFTM Educational Hotel Restaurant, Colina de Mong-Há, Macao, China

  • Educational Hotel Restaurant opening hours:
    Monday to Sunday
    Breakfast: 07:30 – 10:30 (Last order 10:00)
  • Educational Restaurant office hours:
    Monday to Thursday, 09:00 – 13:00 and 14:30 – 17:45
    Friday, 09:00 – 13:00 and 14:30 – 17:30
    (Closed on Saturdays, Sundays and Public Holidays)

Telephone: (Monday to Friday 10:00 – 21:00. Closed on Saturdays, Sundays and Public Holidays)
(853)8598 3076 / (853)8598 3077 / (853) 8598 3168 / (853) 8598 1416

Email:fbreservation@iftm.edu.mo

Fax:(853)8598 3035

Online reservation:http://www.iftm.edu.mo/EN/Reservation/Home/Index/419

Mobile App(App):The app can be downloaded at Google Play Store or Apple iTunes Store for free by searching the key words Macao Institute for Tourism Studies.


Charges

Free of charge


Processing Time

1. Reservation service:

  • Walk-in:reply immediately within the restaurant opening hours; do not accept walk-in reservation during non-opening hours
  • Telephone:reply immediately within the restaurant opening hours
  • Email:Office hours – reply on the same day (Performance Pledge Programme)
  • Fax:Office hours – reply on the same day; Non-office hours – reply on the next working day
  • Online reservation:Office hours – reply on the same day; Non-office hours – reply on the next working day
  • Mobile App :Office hours – reply on the same day; Non-office hours – reply on the next working day

2. Complete settling payment:
Completed within 8 minutes (Performance Pledge Programme)

3. Menu Quotation:
Provided within 3 working days (Performance Pledge Programme)


Remarks/Notes for Application

  1. Educational Hotel Restaurant opening hours:
    Monday to Sunday,
    Breakfast: 07:30 – 10:30 (Last order 10:00)
  2. Educational Restaurant office hours:
    Monday to Thursday, 09:00 – 13:00 and 14:30 – 17:45
    Friday, 09:00 – 13:00 and 14:30 – 17:30
    (Closed on Saturdays, Sundays and public holidays)

Relative Regulations or Requirements

N/A


Status Enquiry and Service Results Collection

Enquiry on application status:Walk-in, telephone or fax

  • Educational Restaurant
    Address: Colina de Mong-Há, Macao, China
    Telephone:(853)8598 3076 / (853)8598 3077
    Fax:(853)8598 3035
  • Educational Restaurant office
    Telephone:(853)8598 3168 / (853)8598 1416
    Fax:(853)8598 3035
    Email:iftfb@iftm.edu.mo

Collection methods of service results:

  • Walk-in:Reply verbally or written form
  • Telephone:Reply verbally
  • Email:Reply by email
  • Fax:Reply verbally or written form
  • Online reservation:Reply verbally or written form
  • Mobile App: Reply verbally or written form

Documents need to be presented or submitted upon receipt of the service results:N/A


Content provider: Macao Institute for Tourism Studies (IFTM)

Last modified: 2020-05-21 15:18

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All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.