Consumer Council has established the 'Code of Practice' for optical retail outlets, the fourteenth 'Code of Practice under its 'Certified Shop' mechanism'. Consumer Council indicates that as eyewear becomes significant consumer goods that tourists purchase in Macao and eyewear dispensing services become essential to local citizens, different kinds of eyewear, including prescription glasses, contact lens, and sunglasses, have now become a fashion trend. Local optical retail industry is flourishing and the number of optical retail outlets is also increasing. As consumers' eye heath is directly affected by the quality of optical products and eyewear prescription services, it is important to establish a 'Code of Practice' for the optical retail industry to safeguard consumer rights. During the drafting stage of the 'Code of Practice' for optical retail industry, ophthalmologist Dr. Frank Lai from Kiang Wu Hospital was invited as the consultant and optical retail outlets under the 'Certified Shop' mechanism have also been consulted. The optical retail industry is required by the 'Code of Practice' to do business with ethics, the 'Code' not only sets the standard for the industry to provide prescription services but also on how to safeguard consumers' eye health. Consumer Council reminds its 'Certified Shops' of the optical retail industry to comply with this 'Code of Practice' or else the annual assessment of the shop will be affected. The Council also calls on other optical retail outlets to protect consumer rights by supporting the 'Code'. Details of the 'Code of Practice' for optical retail industry can be found in the latest issue no.226 of Consumer Report. The current Consumer Report also features articles on how the 'Certified Shop' annual assessment works, as well as other activities initiated by the Council.
Consumer Report is now available free of charge at the office of Consumer Council (Rua Inácio Baptista, Nº 6-6A Edificio Seaview Garden R/C), and the service counter of Consumer Council at Macao SAR Government Service Centre (Rua Nova da Areia Preta, Nº52), Public Information Centre at Vicky Plaza and libraries. Consumers may also access the resources online at the Council's official website (http://www.consumer.gov.mo). For enquiries, please call 8988 9315.
