Information from the Statistics and Census Service (DSEC) indicated that visitor arrivals in package tour soared by 51% year-on-year to 1,165,000 in November 2014, attributable to a 71% surge in visitors from Mainland China (969,000), with those from Guangdong Province (334,000) rising by 21%. Visitors from Taiwan (63,000) increased by 9%, while those from the Republic of Korea (36,000) and Hong Kong (33,000) dropped by 1% and 6% respectively. In the first eleven months of 2014, visitor arrivals in package tour reached 11,152,000, up by 25% year-on-year. Outbound residents using services of travel agencies were 129,000 in November 2014, up by 5% year-on-year; those travelling in package tour totalled 47,000 and the main destinations were Mainland China (76% of total), Taiwan (6%), Hong Kong (5%) and the Republic of Korea (5%). In the first eleven months of 2014, outbound residents using services of travel agencies totalled 1,406,000, up by 7% year-on-year. There were 98 hotels and guesthouses operating at the end of November 2014, providing 28,000 guest rooms, up by 1% from a year earlier; 5-star hotels accounted for 66% of the total supply, with 18,000 rooms. A total of 902,000 guests checked into hotels and guesthouses in November 2014, up by 2% year-on-year. Guests from Mainland China (590,000) increased by 14%, while those from Hong Kong (99,000) decreased by 22%. The average length of stay of guests held stable as November 2013, at 1.4 nights. The average occupancy rate of hotels and guesthouses increased by 2 percentage points year-on-year to 90%, with 4-star hotels leading at 92%. In the first eleven months of 2014, hotel guests totalled 9,828,000, up by 1% year-on-year; the average occupancy rate stood at 87%, an increase of 4 percentage points. In the first eleven months of 2014, visitor-guests accounted for 69% of the total overnight visitors, down by 1 percentage point year-on-year.