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‘Review on Consumer Protection Law’ public consultation session to be held on 23 July night at Tourism Activities Centre


Legal Affairs Bureau (DSAT), Civic and Municipal Affairs Burea (IACM), and Consumer Council will hold a public consultation session together on 23 July at 7PM, at the Tourism Activities Centre, for soliciting public opinions and suggestions regarding the 'Review on Consumer Protection Law' consultation paper.
The working group led by the three departments released the 'Review on Consumer Protection Law' consultation paper on 12 June and started the public consultation period which lasts for two months. The paper is divided into four parts for the strengthening of consumer rights protection: (1) Prohibition of unfair trades; (2) Safeguarding of consumer right to information; (2) A robust mechanism to solve consumer disputes; (4) To legislate against new forms of consumption. Meanwhile, the Government is reviewing both Law No. 12/88/M 'The Protection of Consumer' and Law No. 4/95/M 'Reconstructing Consumer Council'.
The public have been expressing their opinions and sending in suggestions through email and written format since the consultation period started. The public agree with the need to revise the current consumer protection law and to strengthen Consumer Council's authority. Other comments include the setting up of penalty for existing unfair trade and unfair trade practices. The working group is now consolidating all comments received.
In order to solicit public opinions from all aspects, the working group will start its public consultation session on 23 July from 7PM-9PM at Tourism Activities Centre (Congress Hall A, 2nd Floor, Tourism Activities Centre, No.431 Rua Luis Gonzaga Gomes). Members from all industries and the public are welcome to join and express their opinions regarding any consumer rights issues, even those that are not included in the consultation paper.
The current consultation paper includes suggested improvements for the existing unfair trade practices happening in Macao, it also includes comparisons and analysis of the consumer protection laws and regulations from other countries and regions. The consultation paper can be downloaded from websites of DSAT, IACM, Consumer Council, and Macao law website. Comments and suggestions regarding the consultation paper can be sent to info@consumer.gov.mo and fax no. 2830-7816, or express your opinions by calling 8988-9315.



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