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Residents may take public transport to the hospital by showing appointment slip or appointment reminder SMS

In response to the needs of residents to visit the hospital for medical consultation during the state of “relatively static” management,the Health Bureauexpressesthatservices users requiring regular medical servicesat Conde de S.JanuarioGeneral Hospital, such as cancer patients,may present their appointment reminder SMS, appointment slip (including blood sampling services,outpatient services, or drug dispensary services, etc.)or electronic appointment voucher(available onthe Macao One Account – My Health – Appointment Status)to the bus driver upon boarding,if theyneedtogo to the hospital by public transport.

Forthose seeking urgent medical attentionwithoutan appointmentslip,they may call the Conde de S.JanuarioGeneralHospitalat8390 3600for registrationif it is necessary to travel to the hospital by bus. After that, the hospital will send anemergencyappointment confirmation to the service user via SMS, which can be shown to the bus driver upon boarding. The SMS is valid for two hours.

Upon completion of medical consultation, service users may present their appointment slip, SMS or certificate of attendance to the driverfora bus ride back home.

In addition, considering the health condition of patients, each service user can be accompanied by a family member during the bus journey.All these ensure thattreatmentis not delayedbecause of the anti-epidemic measures.

The Health Bureau emphasizesthatthere is noneed toworry aboutbeing prevented fromgoing to the hospital due tothe restrictions onbusriding.Should there be any queries, please call the Patient Relations Office at8390 5000during office hours.

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