Members of the 'Consumer organizations city alliance', which include 22 consumer organizations in China, released a list of reports and surveys on the 2012 annual meeting in Nanjing earlier. Released reports include 'Attention to emergency call function in mobile phones in the Mainland', 'Replacing home use water heater magnesium anodes', and 'Quality and guarantee period of residential homes', etc. Members are called on to distribute press releases in regard to the mentioned reports to promote awareness of consumers. Members of the alliance state that emergency call function is not available in some of the foreign mobile phone brands in China and these foreign brands only allow users to call 911, 112, or other emergency numbers that are widely used in other countries. For mobile phones manufactured in China, users are normally connected to voicemail services even though emergency call function is enabled. Members of the alliance indicate that, according to the consumer protection regulations in the Mainland, mobile phone manufacturers are called on to secure the installation of emergency call function in mobile phones and ensure this function can be operated regularly. Foreign phone brand manufacturers should abide by the laws in China and respect the habit of consumers in China to use emergency numbers known in the region. Meanwhile, consumers are recommended to check whether this function is workable or not when purchasing mobile phones. Further, to prevent accidents arise from using water heater at home, consumer organizations remind consumers about the importance of replacing magnesium anodes in water heater to ensure consumers' safety. For the survey targeted at checking the quality of residential homes in the Mainland, result shows that water leaks appear in surfaces and walls of over 70 percent of both public and private constructions. Members of the alliance state that:
1. Constructors are responsible to keep consumers informed of the current guarantee regulations and period of residential homes;
2. Constructors should strictly abide by the regulations set up by related departments in regard to the guarantee period of residential homes, the contract of sales, and the agreement in the property management contract. Constructors should bear all responsible responsibilities and safeguard the legal rights of consumers;
3. Enforced monitoring should be carried out by the related departments in China to safeguard the legal rights of consumers.
