Information from the Statistics and Census Service (DSEC) indicated that total spending of visitors (excluding gaming expenses) amounted to MOP14.5 billion in the first quarter of 2013, up by 10% in comparison with MOP13.1 billion in the first quarter of 2012. Spending of overnight visitors totalled MOP12.2 billion and that of same-day visitors was MOP2.3 billion. In the first quarter of 2013, per-capita spending of visitors was MOP2,046, an increase of 8% year-on-year. Visitors from Mainland China had the highest per-capita spending of MOP2,640, and those travelling under the Individual Visit Scheme (IVS) spent MOP2,993; besides, per-capita spending of visitors from Singapore stood at MOP1,692. As regards long-haul visitors, Australian and American visitors had a relatively high per-capita spending of MOP1,228 and MOP1,214 respectively. Analysed by expenditure structure, visitors spent mainly on Shopping (50%); Accommodation (23%); and Food & Beverage (20%). Shopping items included Clothing (22%), Local Food Products (20%) and Jewellery & Watches (19%). Per-capita shopping spending of Mainland visitors was MOP1,521, while that of IVS visitors reached MOP1,974, which was mainly spent on Clothing, Jewellery & Watches and Local Food Products. Moreover, expenditure of long haul visitors was mainly spent on Accommodation and Food & Beverage. In the first quarter of 2013, per-capita spending of overnight visitors increased by 6% year-on-year to MOP3,574, whereas that of same-day visitors decreased by 5% to MOP632. Per-capita spending of overnight and same-day Mainland visitors amounted to MOP4,688 and MOP789 respectively, while that of overnight and same-day IVS visitors reached MOP5,312 and MOP1,307. In addition, results from the Visitors' Comments Survey indicated that most visitors were satisfied with the services rendered by hotels and travel agencies (each with 93%). Meanwhile, 6% of the visitor-users suggested that the services of public transport should be improved, and 5% of the visitors commented that points of tourist attractions were inadequate in Macao.
