In order to get hold of information on the market supply of infant milk powder and to review the infant milk powder hotline services, Consumer Council met with Health Bureau (SSM), Economic Services Bureau (DSE), Civic and Municipal Affairs Bureau (IACM) and representatives of 7 milk powder brands (Mead Johnson, Abbott, Friso, Snow Brand, Nestle NAN, Wyeth, and Cow & Gate) earlier. Representatives of the milk powder brands agreed to keep in touch with milk powder manufactureres and ensure the supply of infant milk powder in Macao. Meanwhile, suppliers indicated that they would monitor their hotline services and resolve any questions of local parents, especially to provide emergency supply of infant milk powder when parents are unable to purchase any in the market. The number of complaint cases received by Consumer Council have been reduced obviously after the hotline information of the 7 milk powder brands has been listed on the Council's website. The Council will continue to work with other deparmetns and milk powder suppliers to make sure the hotlines work normally and suppliers can provide services to consumers in time. For more information about the milk powder hotline services, please visit the Council's website (www.consumer.gov.mo).
