Information from the Statistics and Census Service (DSEC) indicated that total spending (excluding gaming expenses) of visitors in the second quarter of 2014 reached MOP16.3 billion, up by 17% from MOP13.9 billion in the second quarter of 2013. Spending of overnight visitors totalled MOP13.8 billion and that of same-day visitors was MOP2.5 billion, up by 18% and 12% respectively year-on-year. Per-capita spending of visitors in the second quarter of 2014 was MOP2,141, up by 9% year-on-year. Mainland visitors spent an average of MOP2,659, an increase of 6% year-on-year, and spending of those travelling under the Individual Visit Scheme (IVS) was MOP2,973. Per-capita spending of visitors from Japan surged by 41% year-on-year, at MOP2,029, and that of visitors from Singapore (MOP1,866) and Malaysia (MOP1,711) also registered increase. Visitors from Australia had relatively high per-capita spending among the long-haul visitors, at MOP1,609. Per-capita spending of overnight visitors was MOP3,915, up by 15% year-on-year, while that of same-day visitors edged down by 1%, at MOP610. Per-capita spending of overnight and same-day Mainland visitors topped at MOP4,926 and MOP732 respectively, and that of overnight and same-day IVS visitors reached MOP5,602 and MOP1,209. Moreover, per-capita spending of overnight visitors from Taiwan was MOP3,536. Analysed by consumption structure, visitors spent mainly on Shopping (49%), Accommodation (26%) and Food & Beverage (19%) in the second quarter of 2014; shopping spending of overnight and same-day visitors accounted for 45% and 70% of their per-capita total. Per-capita shopping spending of visitors was MOP1,049 and shopping items included Clothing (20%), Handbags & Shoes (19%) and Local Food Products (19%). Mainland visitors spent an average of MOP1,478 on shopping and that of IVS visitors reached MOP1,899. Meanwhile, long-haul visitors spent primarily on Accommodation and Food & Beverage. According to the results of Visitors' Comments Survey in the second quarter, about 89% of the visitor-users were satisfied with the services of travel agencies, and 88% complimented about the services and facilities of hotels; however, merely 41% of the visitors commented that points of tourist attractions were adequate, and 17% considered that public transport services should be improved.