
The Government has launched a string of measures, including the new application for portable devices, to help shorten the waiting time for medical services and make best use of resources in public and private clinics. The mobile app, "The Health Bureau information platform", has real-time updates on the waiting list in both public and private clinics, information of clinics and practitioners, and by scanning the QR Code in the service slip, the users can check their services status and prescription history. The app, available in Chinese and Portuguese, can be downloaded in App Store and Google Play. The Government also enlarged the information pool to include subsidised medical networks, including private hospital Kiang Wu and specific non-profit clinics. Qualified residents are eligible for subsidy in seeking treatment in emergency ward every 48 hours and a fixed amount in non-profit clinics. The Government had also launched a website and hotline to give people better grasps on the situation of medical services.