GGCT issues Level 1 Travel Alert for Bali


Given the recent volcano eruption in Mount Agung, Bali, Indonesia, the Tourism Crisis Management Office (GGCT) has issued a Level 1 Travel Alert to that destination. The Ministry of Foreign Affairs of China has also issued a security alert to the same destination. Following is the translated version of the full text:

“Bali Airport temporarily closed due to the volcano eruption in Mount Agung

Published: June 29, 2018, 10:00 Source: Consulate General of China in Denpasar

The Agung volcano in Bali, Indonesia, started erupting at 22:21 local time on June 27. Affected by the volcanic ash, Bali’s Ngurah Rai International Airport was temporarily closed from 03:00 and will remain so until 19:00 on June 29. Currently, the Agung volcano is on a third level local volcano alert (with fourth level being the highest) and the airport aviation alert is on the second highest level - Orange (with the Red level being highest).

The Ministry of Foreign Affairs and the Consulate-General of China in Denpasar alerts Chinese citizens already in Bali to stay on their highest alert, strengthen security precautions to ensure their personal safety, avoid traveling to areas close to the volcano, maintain contact with the travel agencies or airlines from which their air-tickets were purchased and make the necessary adjustments to their travel plans. In case of an emergency, to contact immediately the police and the Consulate-General of China.

Indonesia Police, Tel: +62-110;

Medical Emergencies, Tel: +62-118;

Police services and assistance for Bali tourism, Tel: +62-361-759687;

Bali Provincial Police Service Center (24 hours), Tel: +62-361-222200;

Global Emergency Call Center for Consular Protection and Services of the Ministry of Foreign Affairs 24-hour hotline: +86 10 12308, +86-10-59913991;

Consulate-General of China in Denpasar for Consular Protection and Assistance, Tel: +62-361239902.”

The GGCT alerts Macao residents who intend to travel to or are already in Bali to be on alert and follow closely the development of the situation that might affect their personal safety there.

The GGCT will keep monitoring the latest developments of the situation.

From information gathered through the Macao travel industry, until the present moment, they have not received any request for information or assistance.

Until the present moment, GGCT has not received any request for information or assistance.

If necessary, Macao residents can call:

24-Hour Tourism Hotline +853 2833 3000;

The Chinese Embassy and consulates or the Global Emergency Call Center for Consular Protection and Services of the Ministry of Foreign Affairs 24-hour hotline: +86 10 12308 for assistance.

The Travel Alert System does not have a prohibitive nature and it is up to each individual to decide to travel or adjust their travel plan according to the information provided. The GGCT advises Macao residents before traveling to purchase comprehensive travel insurance, with coverage option for the Macao SAR Travel Alert System, international emergency medical evacuation coverage, and to also verify with their insurers in case of any doubts regarding the terms and conditions of their insurance coverage.



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All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.