How to handle it
Processing procedure and required documents
Documents required to be submitted:
1. Applicants can submit the application via the “Business & Associations Platform” mobile app or by logging in to their account on the “Business & Associations Platform” through the designated webpage for online services on the IAM website.
2. Applicants are required to complete the application form, have it stamped with the official school / organisation / association chop, and fax it to (853)2837 2062 or send it to acr@iam.gov.mo, 15 working days in advance.
Processing Time Limit
Deadline for application
The application has to be submitted at least 15 working days in advance
Approval time required
4 working days
Remark/Application Instructions
1. Applications must be made in the name of school / organisation / association. There is no age limit for participants, but participants aged under 12 must be accompanied by adults;
2. The number of participants in application for guided tour service must be 15 or above. If the number of participants exceeds 30, the Municipal Affairs Bureau will make corresponding arrangements;
3. Applicants must submit the application 15 working days in advance. All applications will be processed on a first-come, first-served basis;
4. Guided tour service is mainly provided in Cantonese. Availability of guided tours in other languages depends on the human resources of the Municipal Affairs Bureau;
5. When needing to change the date of the activity or cancel the relevant application, the applicant should notify IAM via e-mail or fax at least 3 working days before the activity.
Related specifications or requirements
Not applicable
Progress query method
Department of Cultural and Recreational Affairs and Civic Education – Division of Cultural, Recreational and Association Affairs and Public Relations
Tel.: (853) 8591 2385 / (853) 8591 2383
Fax: (853) 2837 2062
E-mail: acr@iam.gov.mo
Service processing location and time-online
1、Business & Associations Platform
Service processing location and time-offline
1.Integrated Services Centre
Details：
Service location: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza , 2.o andar, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
2.Northern District Public Services Centre
Details：
Service location: Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
3.Central District Public Services Centre
Details：
Service location: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.o andar, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
4.Islands District Public Services Centre
Details：
Service location: Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
5.Islands District Public Services Centre – Seac Pai Van Station
Details：
Service location: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.º andar, Coloane.
Office hours: Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
Do you support reservation：No
Do you need to make an appointment for post-processing：No
Other Channels Available?：No