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Environmental Sanitation, greening and municipal management

File a lost dog report

Service description

Service details
A dog license holder is required to file a lost dog report to IAM within 3 working days after his/her dog is lost.

Target group of service
Dog license holders

Eligibility for application
Individuals aged 18 or above or legal persons (associations)

Result of service
A declaration of lost dog is issued after the completion of the procedure for filing a lost dog report.


Enquiry channels

Name of execution department and unit

Municipal Affairs Bureau (IAM) – Division of Animal Inspection and Control

Office hours
1. Integrated Services Centre and Public Services Centres:
Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
2. Islands District Public Services Centre – Seac Pai Van Station:
Monday to Friday, 9:00 a.m. to 1:00 p.m., 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
3. Macao Municipal Kennel:
Monday to Friday, 9:00 a.m. to 1:00 p.m., 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
4. Coloane Municipal Kennel:
Monday, 10:00 a.m. to 3:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)

Address
1. Integrated Services Centre: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.º andar, Macau
2. Northern District Public Services Centre: Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau
3. Central District Public Services Centre: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.˚ andar, Macau
4. Islands District Public Services Centre: Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa
5. Islands District Public Services Centre – Seac Pai Van Station: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.˚ andar, Coloane
6. Macao Municipal Kennel: Avenida do Almirante Lacerda, Macao
7. Coloane Municipal Kennel: Estrada de Cheoc Van, Coloane

Telephone / fax:
Civic Service Hotline: (853) 2833 7676

Email and website
Not applicable


Content provider: Municipal Affairs Bureau (IAM)

Last modified: 2026-06-08 13:50

Environment Environmental Sanitation, greening and municipal management

All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.