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File a lost dog report

Declaration of Lost Dog

How to handle it

Processing procedure and required documents
Documents required to be submitted:
1. Form (013/DICV/DSAGM);
2. Legible photocopy of identity document(s);
3. Contact information of the applicant (e.g. telephone Nº, address, etc)

Documents required to be produced:
Not Applicable


Processing Time Limit

Not applicable


Approval time required

1 working day


Remark/Application Instructions

1. Please visit the Macao Animal Health Control Website https://www.iam.gov.mo/canil/e for information about all captured dogs.
2. If a licensed animal is lost, the license holder should notify the IAM within 3 working days after the occurrence of the loss.


Related specifications or requirements

Not Applicable


Progress query method

Not Applicable


The result of completing the service/Amount

Not Applicable


Service processing location and time-offline

1.Integrated Services Centre

Details:

Address: Avenida da Praia Grande, n.os  762-804, Edifício China Plaza , 2.o andar, Macau. 

Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)

2.Northern District Public Services Centre

Details:

Address: Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau. 

Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)

3.Central District Public Services Centre

Details:

Address: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.o andar, Macau. 

Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)

4.Islands District Public Services Centre

Details:

Address: Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa. 

Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)

5.Islands District Public Services Centre – Seac Pai Van Station

Details:

Address: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.˚ andar, Coloane
Office hours: Monday to Friday, 9:00 a.m. to 1:00 p.m., 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)

6.Macao Municipal Kennel

Details:

Address: Avenida do Almirante Lacerda, Macao
Office hours: Monday to Friday, 9:00 a.m. to 1:00 p.m., 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)

7.Coloane Municipal Kennel

Details:

Address: Estrada de Cheoc Van, Coloane
Office hours: Monday, 10:00 a.m. to 3:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)

Do you support reservation:Is

Do you need to make an appointment for post-processing:No

Appointment Method:

Chips/Tickets for prior booking

Other Channels Available?:No


Service processing location and time-Remote counter

1、Macau New Neighbourhood in Hengqin

Details:

Service location: Rua Xiangshun, n.os 370-378, loja, Zona de Cooperação Aprofundada de Guangdong e Macau em Hengqin Office hours: Monday to Friday (except legal holidays): 9:00 a.m. to 6:00 p.m.

2、Hengqin Government Affairs Service Center

Details:

Service location: 1-2/F, Building 2, Civic Service Center, 868 Gangao Blvd, Hengqin, China Office hours: Monday to Friday (except legal holidays): 9:00 a.m. to 12:00 noon, 2:00 p.m. to 6:00 p.m.

Do you support reservation:Is

Do you need to make an appointment for post-processing:No

Appointment Method:

Remote Counter Appointment Service 


Content provider: Municipal Affairs Bureau (IAM)

Last modified: 2026-10-16 18:22

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All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.