How to handle it
Processing procedure and required documents
Documents required to be submitted:
- Declaration – Relationship with the deceased (011/DHA/DHAL) ;
- Supporting document(s) of storage of remains;
- A clear photocopy of the identification document of the applicant.
Additional documents to be submitted (required when conditions are met):
Supporting document(s) to prove the relationship between the applicant and the deceased person;
Documents required to be produced:
The original of the identification document of the applicant is to be produced.
Do you support agency services
Cost
Application fee: Mop 100.00
Form fee: Not Applicable
Stamp Duty: 10% of the application fee
Security deposit: Not Applicable
Fees, Charges and Prices List: https://www.iam.gov.mo/c/pricetable/list
Approval time required
3 working days
Remark/Application Instructions
Important notes: If the remains of the deceased in a bone box or ash box have been completely removed, IAM will withdraw the right of use of the bone box or ash box.
Related specifications or requirements
Not applicable
Progress query method
Not applicable
The result of completing the service/Amount
Not applicable
Service processing location and time-offline
1.Integrated Services Centre
Details：
Address: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.º andar, Macau
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
2.Northern District Public Services Centre
Details：
Address: Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
3.Central District Public Services Centre
Details：
Address: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.˚ andar, Macau
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
4.Islands District Public Services Centre
Details：
Address: Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
5.Islands District Public Services Centre – Seac Pai Van Station
Details：
Address: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van,6.˚ andar, Coloane
Office hours: Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
6.Service Office in Our Lady Mercy Cemetery
Details：
Address: Our Lady Mercy Cemetery, Avenida Coronel Mesquita, Macau
Office hours: Mondays to Thursdays 9:00 am – 1:00 pm 2:30 pm – 5:45 pm
Fridays 9:00 am – 1:00 pm 2:30 pm – 5:30 pm
(Closed on Saturday, Sunday and public holidays)
Do you support reservation：Is
Do you need to make an appointment for post-processing：No
Appointment Method：
Macao One Account – “Appointment for counter service”https://booking.gov.mo/uniqweb/
Other Channels Available?：No