How to process
Deadline for application
Not applicable
Processing procedure and required documents
Documents required to be submitted:
1. Declaration – Relationship with the deceased (011/DHA/DHAL) ;
2. Supporting document(s) of storage of remains;
3. A clear photocopy of the identification document of the applicant.
Additional documents to be submitted (required when conditions are met):
Supporting document(s) to prove the relationship between the applicant and the deceased person;
Documents required to be produced: The original of the identification document of the applicant is to be produced.
Locations and office hours for processing the service
Application by in-person visit
Service locations
Integrated Services Centre：Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.º andar, Macau
Northern District Public Services Centre : Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau
Central District Public Services Centre：Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.˚ andar, Macau
Islands District Public Services Centre：Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa
Islands District Public Services Centre – Seac Pai Van Station：Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van,6.˚ andar, Coloane
Service Office in Our Lady Mercy Cemetery：Our Lady Mercy Cemetery, Avenida Coronel Mesquita, Macau
Office hours:
Integrated Services Centre and Public Services Centres
Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
Islands District Public Services Centre – Seac Pai Van Station
Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
Service Office in Our Lady Mercy Cemetery
Mondays to Thursdays 9:00 am – 1:00 pm 2:30 pm – 5:45 pm
Fridays 9:00 am – 1:00 pm 2:30 pm – 5:30 pm
(Closed on Saturday, Sunday and public holidays)
Online application
Not applicable
Application by mail
Not applicable
Fees
Application fee: Mop 100.00
Form fee: Not Applicable
Stamp Duty: 10% of the application fee
Security deposit: Not Applicable
Fees, Charges and Prices List: https://www.iam.gov.mo/c/pricetable/list
Time required for processing
3 working days
Remarks / Important notes on application
Important notes:
If the remains of the deceased in a bone box or ash box have been completely removed, IAM will withdraw the right of use of the bone box or ash box.
Relevant standards or requirements
Not applicable
Progress enquiry and collection of result of service
Not applicable