How to handle it
Processing procedure and required documents
Documents required to be submitted:
- Declaration – Relationship with the deceased (011/DHA/DHAL);
- Death registration certificate issued by the Civil Affairs Registry;
- A clear photocopy of the identification document of the deceased.
Additional documents to be submitted (those that must be submitted when applicable):
- For bone remains, supporting documents of source of bone remains should be submitted; for ashes, supporting documents of the cremation or source proof is required;
- A death registration certificate or a brief report of death issued by the Civil Affairs Registry;
- If the deceased passes away outside the Macao Special Administrative Region and the interval between the time of death and the time of entry is less than 60 hours, the applicant is required to submit the written record of the relocation of the remains issued by Public Security Police Force (CPSP) (Departamento de Informações / Comissariado de Assuntos Gerais / Secção de Fiscalização e Registo). If the interval between the time of death and the time of entry is more than 60 hours, the applicant is required to submit the Livre-trânsito mortuário (Mortal remains transit certificate).
Documents required to be produced:
The original identification document of the applicant is required to be produced.
Do you support agency services
cost
- 6-month storage at most for the deceased above the age of 7 (per body): MOP2,000.00
- 6-month storage at most for the deceased at or under the age of 7 or stillbirth (per body): MOP1,000.00
Form fee: Not applicable
Stamp duty: 10% of application fee
Security deposit: Not applicable
Fees, Charges and Prices List: https://www.iam.gov.mo/p/pricetable/list
Approval time required
3 working days
Remark/Application Instructions
Important notes:
For remains, Inspector Sanitário (Sanitary Inspector) is required to be notified to seal the coffin and the coffin concerned is required to be lead coffin.
Related specifications or requirements
For remains or stillbirth temporarily stored in the public tomb, the body should be properly embalmed and stored in a lead coffin which is coated with a 1.5 mm thick layer of quicklime on the outside, welded tightly and placed in another wooden coffin.
Progress query method
Enquiry about application progress: https://account.gov.mo/pt/login/
Method for obtaining the result of service: Visiting in person to obtain the result
Service processing location and time-offline
1.Integrated Services Centre
Details：
Address：Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.º andar, Macau
Office hours：Monday to Friday, 9:00 a.m. to 6:00 p.m.(No lunch break, closed on Saturday, Sunday and public holidays)
2.Northern District Public Services Centre
Details：
Address：Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau
Office hours：Monday to Friday, 9:00 a.m. to 6:00 p.m.(No lunch break, closed on Saturday, Sunday and public holidays)
3.Central District Public Services Centre
Details：
Address：Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.˚ andar, Macau
Office hours：Monday to Friday, 9:00 a.m. to 6:00 p.m.(No lunch break, closed on Saturday, Sunday and public holidays)
4.Islands District Public Services Centre
Details：
Address：Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa
Office hours：Monday to Friday, 9:00 a.m. to 6:00 p.m.(No lunch break, closed on Saturday, Sunday and public holidays)
5.Islands District Public Services Centre – Seac Pai Van Station
Details：
Address：Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.˚ andar, Coloane
Office hours：Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
6.Service Office in Our Lady Mercy Cemetery
Details：
Address：Our Lady Mercy Cemetery, Avenida Coronel Mesquita, Macau
Office hours：Monday to Thursday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:45 p.m.
Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:30 p.m.
(Closed on Saturday, Sunday and public holidays)
Do you support reservation：Yes
Do you need to make an appointment for post-processing：No
Appointment method：
Macao One Account – “Appointment for counter service”https://booking.gov.mo/uniqweb/
Other Channels Available?：No