How to handle it
Processing procedure and required documents:
1. Application form (Mod. 022/DHAL);
2. Photos which show that the publicity materials have already been dismantled; testimony by witness or written declaration(s) that serve to prove the dismantle;
3. Original of the receipt of security deposit (in case the applicant has lost the receipt, he/she is required to make a declaration);
4. If the applicant is a natural person, a photocopy of the ID document of the signatory should be submitted;
5. If the applicant is a legal person, a photocopy of valid Business Registration Certificate (companies registered at the Commerce and Movable Property Registry of Macao are exempted from submission) or a photocopy of valid Certificate of Association and Foundation issued by the Identification Services Bureau is required to be submitted. The relevant application form is required to be signed by its legal representative and submitted with a photocopy of the identification document of the signatory of the application form.
6. If the name of the payee for the cheque to be issued is not the same as the name of the applicant, a photocopy of the payee’s identity document or the Business Registration Certificate must be submitted (companies registered at the Commerce and Movable Property Registry of Macao are exempted from submission) ;
7. For applications for the refund of security deposit by bank transfer, a photocopy of the bank’s information document (e.g. bank book or monthly bank statement, etc.) stating the recipient’s bank account number must be submitted.
Do you support agency services
Do you support dropshipping
Does it support file cabinets
Processing Time Limit
Not applicable
Approval time required
15 working days after receiving all the necessary documents.
Remark/Application Instructions
Important note: If the processing of “cancellation and refund of security deposit” is made due to the application for a new license, the procedure for refund of security deposit of the old license will only commence after the approval of the application for the new license.
Related specifications or requirements
Not applicable
Progress query method
https://www.iam.gov.mo/c/licenseQuery/csliprogressquery
The result of completing the service/Amount
Method for collecting result of service: In person
Service processing location and time-offline
1.Integrated Services Centre
Details：
Service location: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza , 2.º andar, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
2.Northern District Public Services Centre
Details：
Service location: Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
3.Central District Public Services Centre
Details：
Service location: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.º andar, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
4.Islands District Public Services Centre
Details：
Service location: Rua de Coimbra, n.º 225, 3.º andar, Centro de Serviços da RAEM das Ilhas, Taipa.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
5.Islands District Public Services Centre – Seac Pai Van Station
Details：
Service location: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.º andar, Coloane
Office hours: Monday to Friday, 9:00 a.m. to 1:00 p.m., 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
Do you support reservation：Is
Do you need to make an appointment for post-processing：No
Appointment Method：
Macao One Account/Business & Associations Platform
Other Channels Available?：No
Service processing location and time-Remote counter
1、Macau New Neighbourhood in Hengqin
Details：
Service location: Rua Xiangshun, n.os 370-378, loja, Zona de Cooperação Aprofundada de Guangdong e Macau em Hengqin
Office hours: Monday to Friday (except legal holidays): 9:00 a.m. to 6:00 p.m.
2、Hengqin Government Affairs Service Center
Details：
Service location: 1-2/F, Building 2, Civic Service Center, 868 Gangao Blvd, Hengqin, China
Office hours: Monday to Friday (except legal holidays): 9:00 a.m. to 12:00 noon, 2:00 p.m. to 6:00 p.m.
Do you support reservation：Is
Do you need to make an appointment for post-processing：Is
Appointment Method：
Macao One Account/Business & Associations Platform