Personal safety

Visiting Service

About the service

Service offerings

  • Permit for Visiting an Inmate:
    Inmates are entitled to no less than an hour’s visit time each week.
  • Video Visit to an Inmate:
    The service allows the elderly, expectant mothers, people with limited mobility and the disabled to have a conversation with a family member or friend held in Coloane Prison without having to make the long trip there.
  • Permit for Visiting a Housed Juvenile:
    Juveniles in the Institution enjoy time of visit for no less than one hour each time.

Target group and eligibility

  • Permit for Visiting an Inmate:
    – Individuals aged 16 or above with the lawful right to reside or stay in Macao;
    – The Permit is not required for inmates’ children or siblings under 16, but they have to present valid identification document(s) and be accompanied by a Permit holder or an authorized visitor when paying a visit.
  • Video Visit to an Inmate::
    – Elderly people aged 60 or above;
    – People with disabilities;
    – People with limited mobility;
    – Expectant mothers.
  • Permit for Visiting a Housed Juvenile:
    – A housed juvenile’s lineal relatives, guardians, siblings at 16 or above or an entity actually taking care of the juvenile;
    – A housed juvenile’s siblings under 16 can only pay visits when accompanied by a parent, guardian or an entity actually taking care of the juvenile.

Service results

  • Permit for Visiting an Inmate:
    After the Permit is issued, the applicant can visit the inmate on the date and time arranged by Coloane Prison.
  • Video Visit to an Inmate:
    After permission is granted, the applicant can proceed to the Correctional Services Bureau Service and Information Centre where he/she can speak to a family member or friend in prison through the video conference system for a period of one hour.
  • Permit for Visiting a Housed Juvenile:
    After the Permit is issued, the applicant can visit the juvenile on the date and time arranged by Youth Correctional Institution.

Enquiry channels

Department and subsidiary unit providing the service:Coloane Prison / Youth Correctional Institution of Correctional Services Bureau

Contact address:Estrada de Cheoc Van no 1, em Coloane, Macau

Phone:(853)2888 1211 / (853) 2888 2439

Fax:(853)2888 2431 / (853) 2888 0178

Email:info@dsc.gov.mo / im@dsc.gov.mo

Website:http://www.dsc.gov.mo


Content provider: Correctional Services Bureau (DSC)

Last modified: 2017-12-13 15:02

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All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.