Tourism

Receiving suggestions or complaints from tourists

Service Introduction

Service detail: Receiving and relay tourists suggestions, commend and complaints to relevant government department.

Service group: Tourists.


Location and service hours

MGTO headquarter

  • Address: Alameda Dr. Carlos d’Assumpção, n.os 335-341, Edifício “Hot Line”, 12º andar, Macau
  • Telephone: (853) 2831 5566
  • Fax: (853) 2851 0104
  • Email: mgto@macaotourism.gov.mo
  • Office hours:
    Monday to Thursday: 9:00am – 1:00pm, 2:30pm – 5:45pm
    Friday: 9:00am-1:00pm, 2:30pm – 5:30pm
    (Closed on Saturdays, Sundays and public holidays)

Tourist Information Counters

  • Largo do Senado, Edif. Ritz
    • Telephone: (853) 2833 3000
    • Office hours: Monday to Sunday 9:00AM – 8:00PM
  • Outer Harbour Ferry Terminal
    • Telephone: (853) 2833 3000
    • Office hours: Monday to Sunday 9:00AM – 8:00PM
  • Border Gate
    • Telephone: (853) 2833 3000
    • Office hours: Monday to Sunday 9:00AM – 8:00PM
  • Macau International Airport
    • Telephone: (853) 2833 3000
    • Office hours: Monday to Sunday 9:00AM – 8:00PM
  • Taipa Ferry Terminal
    • Telephone: (853) 2833 3000
    • Office hours: Monday to Sunday 9:00AM – 8:00PM
  • The Hong Kong-Zhuhai-Macao Bridge Frontier Post at Macao Port
    • Telephone: (853) 2833 3000
    • Office hours: Monday to Sunday 9:00AM – 8:00PM

Content provider: Macao Government Tourism Office (DST)

Last modified: 2021-03-23 15:39

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All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.