How to handle it
Processing procedure and required documents
Documents required to be submitted:
1. Application form for environmentally friendly burial (014/DHA/DHAL);
2. A clear photocopy of the identification document of the applicant;
3. Supporting documents of proof of cremation or source of ashes;
4.(Important notes on environmentally friendly burial).
Additional documents to be submitted (those that must be submitted when applicable):
If the ashes are not from a public cemetery, the license for moving ashes to the cemetery is to be applied for and a clear photocopy of the identification document of the deceased is required to be submitted.
Documents required to be produced:
The original identification document of the applicant is required to be produced.
Do you support agency services
cost
Application fee:
1. Environmentally friendly burial service: MOP200.00 (Temporarily exempted)
2. For ashes not from a public cemetery – License for moving remains to a cemetery: MOP100 (Temporarily exempted)
Form fee: Form fee is not required to be paid.
Form fee: Not applicable
Stamp duty: 10% of application fee
Security deposit: Not applicable
Fees, Charges and Prices List: https://www.iam.gov.mo/p/pricetable/list
Approval time required
3 working days
Remark/Application Instructions
Important notes:
1. Only ashes can be used for environmentally friendly burial;
2. Locations for environmentally friendly burials: Sa Kong Memorial Garden (tree burial)/Memorial Garden (garden burial) ;
3. After the application for environmentally friendly burial service is submitted, the applicant is required to send the ashes of the deceased and submit the receipt to Taipa Sa Kong Municipal Cemetery at least one working day prior to the environmentally friendly burial ceremony for the ash filtering procedure to be carried out in advance. Moreover, the applicant has to proceed to Taipa Sa Kong Municipal Cemetery on the scheduled day for the environmentally friendly burial ceremony. If the applicant simultaneously applies for bone remains cremation service of the Municipal Affairs Bureau (IAM), IAM will assist in the delivery of the ashes after cremation to Taipa Sa Kong Municipal Cemetery. The environmentally friendly burial ceremony is required to be held on the working days from 9:00 a.m. to 12:00 p.m. or 2:30 p.m. to 4:30 p.m.;
4. The applicant can choose to carry out the environmentally friendly burial ceremony by the authorised IAM staff or funeral company, or on his/her own;
5. The applicant is required to use the paper bag provided by IAM to hold the ashes of the deceased, and must follow the instructions of IAM staff on site. The ashes of the deceased cannot be retrieved after the environmentally friendly burial ceremony and the burial location concerned will be reused after the natural decomposition of the ashes;
6. IAM is responsible for engraving the name of the buried person on the memorial stele and setting the reserved period. If the applicant chooses not to have the name of the buried person engraved, a subsequent engraving service will not be provided;
7. It is not allowed to leave any marks, sacrificial offerings and mementos in the environmentally friendly burial area;
8. After obtaining approval, if there is an emergency that requires a change to the date or time of the environmentally friendly burial of the ashes of the deceased, the applicant should make an application to IAM in writing to facilitate further arrangements or handling.
Related specifications or requirements
Not applicable
Progress query method
Enquiry about application progress:https://account.gov.mo/pt/login/
Method for obtaining the result of service: Visiting in person to obtain the result
Service processing location and time-offline
1.Integrated Services Centre
Details：
Address:Avenida da Praia Grande, n.os 762-804, Edifício China Plaza, 2.º andar, Macau
Office hours:Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
2.Northern District Public Services Centre
Details：
Address:Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau
Office hours:Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
3.Central District Public Services Centre
Details：
Address:Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.˚ andar, Macau
Office hours:Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
4.Islands District Public Services Centre
Details：
Address:Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa
Office hours:Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturdays, Sundays and public holidays)
5.Islands District Public Services Centre – Seac Pai Van Station
Details：
Address:Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van,6.˚ andar, Coloane
Office hours:Monday to Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
6.Service Office in Our Lady Mercy Cemetery
Details：
Address:Our Lady Mercy Cemetery, Avenida Coronel Mesquita, Macau
Office hours: Monday to Thursday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:45 p.m.
Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:30 p.m.
(Closed on Saturday, Sunday and public holidays)
Do you support reservation：Yes
Do you need to make an appointment for post-processing：No
Appointment method：
Macao One Account – “Appointment for counter service”
https://booking.gov.mo/uniqweb/
Other Channels Available?：No