How to handle it
Processing procedure and required documents
Documents required to be submitted:
1. An application letter signed by the license holder or authorized person;
2. A photocopy of the issued import license;
3. A photocopy of the receipt issued by the Municipal Affairs Bureau (IAM).
Documents required to be produced:
Not Applicable
Processing Time Limit
Not applicable
Approval time required
3 working days
Remark/Application Instructions
1. The following information should be stated clearly in the application letter:
1) The number of the import license;
2) The name of the license holder;
3a) The number of the identity document(s) of the license holder; or
3b) The number of Registration for Operation of Foreign Trade issued by the Economic and Technological Development Bureau to the institution applying for the license;
4) Reason(s) for the cancellation;
5) Signature of the license holder or authorized person;
6) Date of application.
2. For application made for imported dogs, applicant can submit at the same time an application for the refund of license fee for dogs. The guidelines are listed as below:
1) The relevant refund application should be made within the same year the applicant applies for the import license;
2) Applicant should file the relevant application through the application letter for cancellation of import license;
3) Applicant should submit the original receipt issued by IAM.
Related specifications or requirements
Not Applicable
Progress query method
Not Applicable
The result of completing the service/Amount
Not Applicable
Service processing location and time-offline
1.Integrated Services Centre
Details：
Address: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza , 2.o andar, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
2.Northern District Public Services Centre
Details：
Address: Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
3.Central District Public Services Centre
Details：
Address: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.o andar, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
4.Islands District Public Services Centre
Details：
Address: Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
5.Islands District Public Services Centre – Seac Pai Van Station
Details：
Address: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.˚ andar, Coloane
Office hours: Monday to Friday, 9:00 a.m. to 1:00 p.m., 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
Do you support reservation：Is
Do you need to make an appointment for post-processing：No
Appointment Method：
Chips/Tickets for prior booking
Other Channels Available?：No
Service processing location and time-Remote counter
1、Macau New Neighbourhood in Hengqin
Details：
Service location: Rua Xiangshun, n.os 370-378, loja, Zona de Cooperação Aprofundada de Guangdong e Macau em Hengqin.
Office hours: Monday to Friday (except legal holidays): 9:00 a.m. to 6:00 p.m.
2、Hengqin Government Affairs Service Center
Details：
Service location: 1-2/F, Building 2, Civic Service Center, 868 Gangao Blvd, Hengqin, China.
Office hours: Monday to Friday (except legal holidays): 9:00 a.m. to 12:00 noon, 2:00 p.m. to 6:00 p.m.
Do you support reservation：Is
Do you need to make an appointment for post-processing：No
Appointment Method：
Remote Counter Appointment Service