How to handle it
Processing procedure and required documents
Documents required to be submitted:
- Written application stating the reasons is required to be submitted;
- The original documents showing the completion of processing of the formality concerned;
- A clear photocopy of identification document of the applicant.
Documents required to be produced:
The original identification document of the applicant is required to be produced.
Do you support agency services
Approval time required
10 working days
Remark/Application Instructions
Important notes:The application concerned becomes effective only upon approval.
Method for obtaining the result of service: Notification by phone
Related specifications or requirements
Not applicable
Progress query method
Telephone notification
Service processing location and time-offline
1.Integrated Services Centre
Details：
Service location: Avenida da Praia Grande, n.os 762-804, Edifício China Plaza , 2.o andar, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
2.Northern District Public Services Centre
Details：
Service location: Avenida de Venceslau de Morais, n.º 222, r/c, Centro de Serviços da RAEM, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
3.Central District Public Services Centre
Details：
Service location: Rotunda de Carlos da Maia, n.os 5 e 7, Complexo da Rotunda de Carlos da Maia, 3.o andar, Macau.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
4.Islands District Public Services Centre
Details：
Service location: Rua de Coimbra, n.º 225, 3.˚ andar, Centro de Serviços da RAEM das Ilhas, Taipa.
Office hours: Monday to Friday, 9:00 a.m. to 6:00 p.m. (no lunch break, closed on Saturday, Sunday and public holidays)
5.Islands District Public Services Centre – Seac Pai Van Station
Details：
Service location: Avenida de Vale das Borboletas, Complexo Comunitário de Seac Pai Van, 6.˚ andar, Coloane
Office hours: Monday to Friday, 9:00 a.m. to 1:00 p.m., 2:30 p.m. to 5:00 p.m. (closed on Saturdays, Sundays and public holidays)
6.Service Office in Our Lady Mercy Cemetery
Details：
Address: Our Lady Mercy Cemetery, Avenida Coronel Mesquita, Macau
Office hours: Monday to Thursday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:45 p.m.
Friday, 9:00 a.m. to 1:00 p.m. and 2:30 p.m. to 5:30 p.m.
(Closed on Saturday, Sunday and public holidays)
Do you support reservation：Yes
Do you need to make an appointment for post-processing：No
Appointment method：
Macao One Account – “Appointment for counter service”https://booking.gov.mo/uniqweb/
Other Channels Available?：No