How to handle it
Formalities and Required Documents
Application letter for replacement (self-written) should be addressed to the Director of Marine and Water Bureau. It must be signed by a person with binding power over the applicant and his/her identity and signature must be acknowledged (presentation of supporting documents for relevant qualification and sufficient authority will be required for our staff to review and acknowledge in accordance with applicable law; or by notarisation).
Notes: For the complete examination of the application, the applicant must provide clarification or additional documents that are necessary in accordance with the requirements of the Marine and Water Bureau.
Documents required to be processed / applied in advance:
Acknowledgement of the signature of the person with binding power (presentation of supporting documents for relevant qualification and sufficient authority will be required for our staff to review and acknowledge in accordance with applicable law; or by notarisation).
Processing Time Limit
Inapplicable to this service item.
cost
Application Fees
Fees levied according to the Dispatch of Chief Executive No. 415/2009:
- Replacement of Licence: MOP 2,000.
- Replancement of Ferry Routes Permit: MOP 2,000 (each route permission).
Notes: By cash, bank draft or certified cheque (Bank draft and certified cheque are payable to the “Direcção dos Serviços de Assuntos Marítimos e de Água”.)
Approval time required
As the case may be.
Notes: For clarification or resubmission of documents: the applicant will be notified within 15 days upon receipt of application. (Performance Pledge)
Remark/Application Instructions
Inapplicable to this service item.
Related specifications or requirements
See “Related Legislations” on the right.
Progress query method
Application Status Enquiry: please call（853）8988 2489.
The result of completing the service/Amount
Collection Method of Application Result: In person or collection at “Smart Collect” smart locker.
Notes: The applicants will be notified by letter after the application is approved.
Documents to be presented or submitted for collection of application result:
In person
As the case may be.
Collection at “Smart Collect” Smart Locker
- As the case may be;
- Applicants who choose to use “Smart Collect” shall provide information of a valid Macao One Account/ Business and Associations Platform account;
- Applicants can present the QR code on their Macao One Account/ Business and Associations Platform for document collection;
- For more information about the “Smart Collect” smart locker, please visit the relevant website.
Notes on Using “Smart Collect” Smart Locker
- Collection at the smart locker is available in at least three days once the applicant has settled the payment;
- Collection time is based on the delivery time and the availability of smart lockers. The collection time notified by an SMS notification and the notification from Macao One Account/ Business and Associations Platform shall prevail.
Service processing location and time-offline
1.Integrated Services Centre of Marine and Water Bureau
Details：
Address: Calçada da Barra, Edifício da Direcção dos Serviços de Assuntos Marítimos e de Água, Macao
Office Hours:
Monday – Thursday, 9 a.m. – 1 p.m., 2:30 p.m. – 5:45 p.m.
Friday, 9 a.m. – 1 p.m., 2:30 p.m. – 5:30 p.m.
(Closed on Saturdays, Sundays and public holidays)
Do you support reservation：No
Do you need to make an appointment for post-processing：No
Other Channels Available?：No