Immigration Clearance of Macao Residents (through manual channels)

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How to apply

Application procedures and necessary documents:

1. Valid Macao Identity Card or QR code generated via “My border crossing”;
2. Boarding pass (for departure at the Macao International Airport).

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Application location and office hours

Apply in person

1. Border Gate Checkpoint: Praça das Portas do Cerco, Macau
2. Qingmao Checkpoint: Edificio do Posto Fronteiriço de Macau no Posto Fronteiriço Qingmao
3. Zhuhai-Macao Cross-border Industrial Zone Checkpoint: Avenida de Parque Industrial, Macau
4. Hong Kong – Zhuhai – Macao Bridge Checkpoint: Edifício do Posto Fronteiriço de Macau da Ponte Hong Kong-Zhuhai-Macau
5. Checkpoint of Macao Port Zone of Hengqin Port: Zona do Posto Fronteiriço da Parte de Macau do Posto Fronteiriço Hengqin
6. Outer Harbour Ferry Terminal Checkpoint: Largo do Terminal Marítimo, Terminal Marítimo do Porto Exterior, Macau
7. Taipa Ferry Terminal Checkpoint: Estrada de Pac On, Taipa, Macau
8. Inner Harbour Ferry Terminal and Yacht Terminal Checkpoint: Rua das Lorchas, Macau
9. Airport Checkpoint: Avenida de Wai Long, Aeroporto Internacional de Macau, Taipa, Macau

Contact Information: Please click here for details

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Time Needed (excluding the time of waiting in a queue and postage time for documents sent by mail)

10 seconds  <in our performance pledges>

1. from the moment when the service unit received the document or the “My border crossing” QR code of the Macao resident is successfully scanned;
2. based on each document (excluding the procedure of checking more than one document or proof at Airport Checkpoint and Zhuhai-Macao Cross-border Industrial Zone Checkpoint.).
3. Immigration clearance at the joint inspection channels is not in the above performance pledge.

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Remarks / Points to note

1. After receiving the identity card (and the boarding pass during departure at the airport) from a Macao resident, the immigration officer at the checkpoint immediately examines the card and verifies the identification of the holder. The officer would also input the resident’s bio data to the computer either manually or through the Optical Character Reader. The identity card will be returned to the resident after it is confirmed that the information is correct.
2. The QR code which is generated via “My border crossing” of Macao One Account will be refreshed automatically, and the former QR code will become invalid, and therefore, screenshots cannot be used for immigration clearance.
3. If your Macao SAR Resident Identity Card has expired, been lost or cancelled, “My border crossing” cannot be used for immigration clearance.
4. “My border crossing”  cannot be used at the joint inspection channels at the Hong Kong-Zhuhai-Macao Bridge Checkpoint, Hengqin Port and Qingmao Port. The physical Macao SAR Resident Identity Card is still required for immigration clearance.

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