How to handle it
Application procedures and necessary documents:
- Valid Macao Identity Card or QR code generated via “My border crossing”;
- Boarding pass (for departure at the Macao International Airport).
Approval time required
10 seconds <in our performance pledges>
- from the moment when the service unit received the document or the “My border crossing” QR code of the Macao resident is successfully scanned;
- based on each document (excluding the procedure of checking more than one document or proof at Airport Checkpoint and Zhuhai-Macao Cross-border Industrial Zone Checkpoint.).
- Immigration clearance at the joint inspection channels is not in the above performance pledge.
Remark/Application Instructions
- After receiving the identity card (and the boarding pass during departure at the airport) from a Macao resident, the immigration officer at the checkpoint immediately examines the card and verifies the identification of the holder. The officer would also input the resident’s bio data to the computer either manually or through the Optical Character Reader. The identity card will be returned to the resident after it is confirmed that the information is correct.
- The QR code which is generated via “My border crossing” of Macao One Account will be refreshed automatically, and the former QR code will become invalid, and therefore, screenshots cannot be used for immigration clearance.
- If your Macao SAR Resident Identity Card has expired, been lost or cancelled, “My border crossing” cannot be used for immigration clearance.
- “My border crossing” cannot be used at the joint inspection channels at the Hong Kong-Zhuhai-Macao Bridge Checkpoint, Hengqin Port and Qingmao Port. The physical Macao SAR Resident Identity Card is still required for immigration clearance.
Service processing location and time-offline
1.Border Gate Checkpoint
Details：
Contact Information: Please click here for details
2.Qingmao Checkpoint
Details：
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3.Zhuhai-Macao Cross-border Industrial Zone Checkpoint
Details：
Contact Information: Please click here for details
4.Hong Kong – Zhuhai – Macao Bridge Checkpoint
Details：
Contact Information: Please click here for details
5.Checkpoint of Macao Port Zone of Hengqin Port
Details：
Contact Information: Please click here for details
6.Outer Harbour Ferry Terminal Checkpoint
Details：
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7.Taipa Ferry Terminal Checkpoint
Details：
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8.Inner Harbour Ferry Terminal and Yacht Terminal Checkpoint
Details：
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9.Airport Checkpoint
Details：
Contact Information: Please click here for details
Do you support reservation：No
Do you need to make an appointment for post-processing：No
Other Channels Available?：No