Immigration

Introduction

Service coverage

1. After receiving the identity card from a Macao resident, the immigration officer at the checkpoint immediately examines the card and verifies the identification of the holder. The officer would also input the resident’s personal information to the computer either manually or through the Optical Character Reader. The identity card will be returned to the resident after it is confirmed that the information is correct.
2. After Macao residents register their “Electronic Identity” in their Macao One Account, open “My border crossing” in “My services” to generate the QR code when undergoing immigration clearance, and then scan it at the first gate of the conventional automated channel, or scan it by following the instruction of the police constable at the manual channel, this substitutes the procedure of submitting physical Resident Identity Card.  The remaining clearance procedures are the same as the current ones. “My border crossing” is not applicable at the joint inspection automated channel for the moment.
3. Macao residents aged 7 or above may use the Automated Passenger Clearance System for immigration clearance.
4. Immigration officers conduct a preliminary examination of any Macao resident who fails to present an identity card or travel document upon entry or return to Macao because his/her identification document is lost or stolen outside Macao. Immigration officers also compose an application letter for verification of identity and capture fingerprints for the resident, whose entry will be permitted after the Border Control Department verifies his/her identity through the database shared by the Identification Bureau.
5. The Border Control Department of the Macao Public Security Police Force keeps a record of the entry and exit of non-local residents on computer, as well as on their passport, travel document or other appropriate document, indicating the limit of stay granted. If necessary, the Department will also collect bio data so as to confirm or verify identities.

Target Groups and Application Eligibility

1. Immigration Clearance of Macao Residents (through manual channels): Macao Residents.
2. Immigration Clearance of Macao Residents (via e-Channels): Macao residents who are aged 7 or above and 1.2 metres or above in height.
3. Immigration Clearance of Macao Residents (via joint inspection automated channels): Eligible Macao residents who are aged 7 or above and 1.2 metres or above in height (see table below)

Ports	Requirements
Qingmao Port	Holding a Macao Resident Identity Card and a Mainland Travel Permit for Hong Kong and Macao Residents (including non-Chinese citizens), and having registered for the automated passenger clearance service of the Mainland.
Hong Kong- Zhuhai-Macao Bridge Port- Zhuhai-Macao Passenger Clearance Hall	Holding a Macao Resident Identity Card and a Mainland Travel Permit for Hong Kong and Macao Residents (including non-Chinese citizens), and having registered for the automated passenger clearance service of the Mainland.
Hengqin Port Passenger Clearance Hall Immigration Clearance Hall for On-board Passengers	I. Holding a Macao Resident Identity Card and a Mainland Travel Permit for Hong Kong and Macao Residents (including non-Chinese citizens), and having registered for the automated passenger clearance service of the Mainland.
	II. Holding a Macao Resident Identity Card and a foreign passport (in possession of a Foreign Permanent Resident ID Card of the PRC), and having registered for the automated passenger clearance services of Macao and of the Mainland.
	III. Holding a Macao Resident Identity Card and a foreign e-passport (in possession of a Foreigner’s Residence Permit of the PRC valid for over 6 months), and having registered for the automated passenger clearance services of Macao and of the Mainland.
	IV. Holding a Macao Resident Identity Card and a foreign e-passport (in possession of a multiple-entry Chinese visa valid for over 6 months), and having registered for the automated passenger clearance services of Macao and of the Mainland.
Hengqin Port Joint One-stop Vehicle Lanes (To be used by drivers only)	Holding a Macao Resident Identity Card and a Mainland Travel Permit for Hong Kong and Macao Residents (including non-Chinese citizens), and having registered for the automated passenger clearance service of the Mainland
	Holding a Macao Resident Identity Card and a foreign passport (in possession of a Foreign Permanent Resident ID Card of the PRC), and having registered for the automated passenger clearance services of Macao and of the Mainland
	Holding a Macao Resident Identity Card and a foreign e-passport (in possession of a Foreigner’s Residence Permit of the PRC valid for over 6 months), and having registered for the automated passenger clearance services of Macao and of the Mainland

4. Immigration Clearance of Non-residents of Macao: Non-residents of Macao.
5. First entry of holders of a Permit for Proceeding to Hong Kong and Macao: Holders of a “Permit for Travelling to Hong Kong and Macao”.
6. Change of Entry Purpose: Non-residents of Macao.
7. Application for Travel Restriction of Minor: Macao Residents and Non-residents.
8. Reissue of Slip of Authorization to Stay / Residence Authorization: Non-residents of Macao.
9. Entry clearance procedure for Macao residents who lost their document outside of Macao: Non-residents of Macao.
10. Registration for Automated Passenger Clearance System for non-residents of Macao: Non-residents of Macao.

Traditional two-gate e-channels
Eligible Users	Requirements	Necessary Documents for e-Channel Registration
Mainland residents (aged 7 or above and 1.2 metres or above in height)	Holding a Permit for Travelling to and from Hong Kong and Macao	No registration is required for using the traditional two-gate e-Channels in Macao, provided that authorization has been given during application for the e-Permit to the Hong Kong and Macao authorities to use the biometric data for automated clearance.
	Holding an e-Permit for Travelling to and from Hong Kong and Macao for Official Purposes
	Holding a Permit for Travelling to and from Hong Kong and Macao, and in possession of Authorization to Stay as Worker, Special Authorization to Stay for Family Members of Non-resident Workers or Special Authorization to Stay for Non-resident Students
	Holding a Special Stay Permit	Valid Special Stay Permit and valid Permit or e-Permit for Travelling to and from Hong Kong and Macao for Official Purposes.
Hong Kong residents (aged 11 or above and 1.2 metres or above in height)	Holding a Hong Kong Permanent Identity Card or a Hong Kong Identity Card bearing “*”, “***” or “R”  symbol.	Valid identification document
	Holding a valid HKSAR Document of Identity for Visa Purposes	HKSAR Document of Identity for Visa Purposes valid for over 90 days and valid Hong Kong Identity Card
Taiwan residents (aged 7 or above and 1.2 metres or above in height)	Holding a Mainland Travel Permit for Taiwan Residents	Mainland Travel Permit for Taiwan Residents valid for over 90 days and identification document or travel document of other regions (if any)
	Holding a travel document of the Region of Taiwan and in possession of Authorization to Stay as Worker, Special Authorization to Stay for Family Members of Non-resident Workers or Special Authorization to Stay for Non-resident Students	Travel document of the Region of Taiwan valid for over 90 days and Mainland Travel Permit for Taiwan Residents or Slip of Authorization to Stay (if any), and Non-resident Worker’s Identification Card or Revenue Receipt issued in the application for Non-resident Worker’s Identification Card for non-resident workers
Foreigners (aged 7 or above and 1.2 metres or above in height)	Holding an Australian, Korean, Portuguese, Singaporean, Brazilian or German passport	Relevant passport valid for over 90 days
	Holding a foreign passport (in possession of a Foreign Permanent Resident ID Card of the PRC) and nationals of countries exempted by the Chief Executive as announced in the Gazette https://www.gov.mo/en/services/ps-1474/ps-1474b/	Relevant passport valid for over 90 days
	Holding a foreign e-passport (in possession of a Foreigner’s Residence Permit of the PRC valid for over 6 months) and nationals of countries exempted by the Chief Executive as announced in the Gazette https://www.gov.mo/en/services/ps-1474/ps-1474b/	Relevant passport valid for over 90 days
	Holding a foreign passport and in possession of Non-resident Worker’s Authorization to Stay, Special Authorization to Stay for Family Members of Non-resident Workers or Special Authorization to Stay for Non-resident Students	Passport used in application for Special Authorization to Stay and valid for over 90 days and Slip of Authorization to Stay, and Non-resident Worker’s Identification Card or Revenue Receipt issued in the application for Non-resident Worker’s Identification Card for non-resident workers

 

Joint inspection automated channels
Ports	Eligible Users	Requirements
Qingmao Port	Mainland residents (aged 7 or above and 1.2 metres or above in height)	Holding a Permit for Travelling to and from Hong Kong and Macao or an e-Permit for Travelling to and from Hong Kong and Macao for Official Purposes, and having given authorization during their application for the above documents to the Hong Kong and Macao authorities to use their biometric data for automated clearance.
	Hong Kong Residents (aged 11 or above and 1.2 metres or above in height)	Holding a Hong Kong Permanent Identity Card and a Mainland Travel Permit for Hong Kong and Macao Residents (including non-Chinese citizens), and having registered for the automated passenger clearance services of Macao and of the Mainland.
	According to the documents of the State Council, currently only the Hong Kong residents, Macao residents and Mainland residents holding the above-mentioned documents are allowed to use the Qingmao Port for immigration clearance.
Hong Kong – Zhuhai – Macao Bridge Port – Zhuhai – Macao Passenger Clearance Hall	Mainland residents (aged 7 or above and 1.2 metres or above in height)	Holding a Permit for Travelling to and from Hong Kong and Macao or an e-Permit for Travelling to and from Hong Kong and Macao for Official Purposes, and having given authorization during their application for the above documents to the Hong Kong and Macao authorities to use their biometric data for automated clearance.
	Hong Kong Residents (aged 11 or above and 1.2 metres or above in height)	Holding a Hong Kong Permanent Identity Card and a Mainland Travel Permit for Hong Kong and Macao Residents (including non-Chinese citizens), and having registered for the automated passenger clearance services of Macao and of the Mainland.
	Taiwan Residents (aged 7 or above and 1.2 metres or above in height)	Holding a Mainland Travel Permit for Taiwan Residents, and having registered for the automated passenger clearance services of Macao and of the Mainland.
Hengqin Port Passenger Clearance Hall Immigration　Clearance Hall for On-board Passengers	Mainland residents (aged 7 or above and 1.2 metres or above in height)	Holding a Permit for Travelling to and from Hong Kong and Macao or an e-Permit for Travelling to and from Hong Kong and Macao for Official Purposes, and having given authorization during their application for the above documents to the Hong Kong and Macao authorities to use their biometric data for automated clearance.
	Hong Kong Residents (aged 11 or above and 1.2 metres or above in height)	Holding a Hong Kong Permanent Identity Card and a Mainland Travel Permit for Hong Kong and Macao Residents (including non-Chinese citizens), and having registered for the automated passenger clearance services of Macao and of the Mainland.
	Taiwan Residents (aged 7 or above and 1.2 metres or above in height)	Holding a Mainland Travel Permit for Taiwan Residents, and having registered for the automated passenger clearance services of Macao and of the Mainland.
	Foreigners (aged 7 or above and 1.2 metres or above in height)	Holding a foreign passport (in possession of a Foreign Permanent Resident ID Card of the PRC), and having met the requirements for exemption from Prior Authorization to Enter and visa for entry to Macao*, and having registered for the automated passenger clearance services of Macao and of the Mainland. * See Article 9 of Macao Administrative Regulation No. 38/2021 for reference. The requirements for exemption from visa and Prior Authorization to Enter include the following: nationals of countries exempted by the Chief Executive as announced in the Gazette https://www.gov.mo/en/services/ps-1474/ps-1474b/, persons in possession of Special Authorization to Stay of Macao (non-resident workers, dependants of non-resident workers, non-resident students, etc.), Hong Kong Identity Card holders, etc. Holding a foreign e-passport (in possession of a Foreigner’s Residence Permit of the PRC valid for over 6 months), and having met the requirements for exemption from Prior Authorization to Enter and visa for entry to Macao*, and having registered for the automated passenger clearance services of Macao and of the Mainland. * See Article 9 of Macao Administrative Regulation No. 38/2021 for reference. The requirements for exemption from visa and Prior Authorization to Enter include the following: nationals of countries exempted by the Chief Executive as announced in the Gazette https://www.gov.mo/en/services/ps-1474/ps-1474b/, persons in possession of Special Authorization to Stay of Macao (non-resident workers, dependants of non-resident workers, non-resident students, etc.), Hong Kong Identity Card holders, etc.
Hengqin Port Joint One-stop Vehicle Lanes	Mainland residents (To be used by drivers only)	Holding a Permit for Travelling to and from Hong Kong and Macao (with a valid multiple endorsement to Macao), and having given authorization during their application for the above documents to the Hong Kong and Macao authorities to use their biometric data for automated clearance. Holding a (electronic/non-electronic) Permit for Travelling to and from Hong Kong and Macao for Official Purposes (with a valid multiple endorsement to Macao), registration for the automated passenger clearance services of Macao and of the Mainland for holders of a non-electronic Permit.
	Hong Kong Residents (To be used by drivers only)	Holding a Hong Kong Permanent Identity Card and a Mainland Travel Permit for Hong Kong and Macao Residents (including non-Chinese citizens), and having registered for the automated passenger clearance services of Macao and of the Mainland.

11. Amendments to the Authorization to Stay granted upon entry: Non-residents who are granted incorrect limit of stay.
12. Application for Personal Movement Record: Persons who have entered and departed from Macao through our checkpoints.
13. On-board Clearance:

• Going through immigration clearance at the vehicle channels at the Border Gate Checkpoint
  • Drivers: Macao residents and visitors holding driving licences that meet the requirements of both Mainland and Macao
  • On-board passengers: Diplomatic personnel, Macao SAR residents, PRC Two-way Exit Permit holders, Hong Kong Permanent Identity Card holders, Non-resident Worker’s Identification Card holders, persons other than the above five categories but aged below 18 (when unaccompanied by any adult passenger only)
• Going through immigration clearance at the vehicle channels at the Checkpoint of Macao Port Zone at Hengqin Port
  • Drivers: Macao residents and visitors holding driving licences that meet the requirements of both Mainland and Macao
  • On-board passengers: People with disability or reduced mobility and Chinese citizens in need such as seniors aged 70 or above, children aged 10 or below, and pregnant women.
• Going through immigration clearance at the vehicle channels at the Hong Kong – Zhuhai – Macao Bridge Checkpoint
  • Drivers: Macao residents and visitors who are eligible to drive cross-border vehicles between Guangdong and Macao or Hong Kong and Macao (the person driving a vehicle that travels between Hong Kong and Macao should be a designated driver and should have completed the formalities of the relevant departments regarding travel between the two regions)
  • On-board passengers: Diplomatic personnel, Macao SAR residents, PRC passport holders,  PRC Two-way Exit Permit holders, Hong Kong Permanent Identity Card holders, Non-resident Worker’s Identification Card holders, Foreigns (arrival vehicular lanes-Nationals of countries exempted from a visa to enter Macao and using a valid document may go through entry clearance procedures on-board the vehicle at the arrival vehicular lanes of the Hong Kong – Zhuhai – Macao Bridge Checkpoint; departure vehicular lanes-Using a valid document to go through departure clearance procedures on-board the vehicle at the departure vehicular lanes of the Hong Kong – Zhuhai – Macao Bridge Checkpoint), persons other than the above seven categories but aged below 18 (when unaccompanied by any adult passenger only).

Service Result

1. Immigration Clearance of Macao Residents (through manual channels): Enter and exit the Macao Special Administrative Region.
2. Immigration Clearance of Macao Residents (via e-Channels): Enter and exit the Macao Special Administrative Region.
3. Immigration Clearance of Macao Residents (via joint inspection automated channels): Enter and exit the Macao Special Administrative Region.
4. Immigration Clearance of Non-residents of Macao: Enter and exit the Macao Special Administrative Region.
5. First entry of holders of a Permit for Proceeding to Hong Kong and Macao: Enter and exit the Macao Special Administrative Region.
6. Change of Entry Purpose: Upon successful application, entry purpose can be changed.
7. Application for Travel Restriction of Minor: Upon successful application, exit of minor can be restricted.
8. Reissue of Slip of Authorization to Stay / Residence Authorization: Upon successful application, Slip of Authorization to Stay / Residence Authorization can be reissued.
9. Entry clearance procedure for Macao residents who lost their document outside of Macao: Upon successful confirmation of identity, entry to Macao is permitted.
10. Registration for Automated Passenger Clearance System for non-residents of Macao: Upon successful registration, non-residents of Macao can enter and exit the Macao Special Administrative Region via the automated channels.
11. Amendments to the Authorization to Stay granted upon entry: Upon successful application, the Authorization to Stay granted upon entry can be amended.
12. Application for Personal Movement Record: Upon successful application, Certificate of Personal Movement Record can be issued.
13. On-board Clearance: Enter and exit the Macao Special Administrative Region.

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Special Support Services at Location of Application

General List of Support Measures for People with Special Needs

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Rules of Operation of Checkpoints

Target Groups: Persons who enter the checkpoints

Inquiry: (853) 2872 5488 (24-hour immigration hotline)

Website: https://www.fsm.gov.mo/psp

Suggestion and Complaint:

• Tel: (853) 2878 7373 (24-hour complaint hotline)
• Email: psp-info@fsm.gov.mo
• Online: Online Suggestion and Complaint Section at official website of Public Security Police Force
• Mail: Commissioner of Public Security Police Force or Public Relations Division at the Public Security Police Force Headquarters, Avenida do Cais de Pac On, Edifício do Comando do CPSP, Taipa, Macao

These rules are laid down in accordance with Article 100 of Law No. 16/2021 “Legal Regime of Immigration Control, Stay and Residence Authorization of the Macao Special Administrative Region” to regularize the use and operation of the checkpoints.

1. To maintain a clean environment and to ensure orderly immigration clearance, the persons entering the checkpoints should comply with the following rules:
   1. Conform to the notices at the checkpoint and the proper instructions of the staff (including law enforcement agencies such as the Public Security Police Force, the Health Bureau, the Customs and the Judiciary Police);
   2. Remove the hat, sunglasses and all other articles that affect the staff in differentiating the facial features during immigration clearance, and stop using all electronic devices;
   3. Respect others, take care of accompanying elderly persons and children, eligible persons can use the caring channels;
   4. Take care of personal belongings carefully, do not put them anywhere or discard them anyhow, do not carry any article that jeopardizes public safety;
   5. Do not jump the queue or climb over a fence, do not enter or stay during non-operating hours;
   6. Do not stay for long hours, do not clamour, play, cause a nuisance to others or disrupt normal operation;
   7. Do not ride on a bicycle or electric vehicle (persons with obvious mobility disabilities are excepted);
   8. Do not take photos or make video and audio recordings except with prior authorization;
   9. Do not display any flag or banner, do not do anything that affects public safety and order;
   10. Do not bring any animal except with prior authorization;
   11. Do not litter, spit, blow your nose, urinate and defecate in public;
   12. Do not mark or damage any facility or article in the checkpoint;
   13. Do not expose your whole body or part of it to cause discomfort in others;
   14. Do not smoke;
   15. Do not enter restricted areas without authorization;
   16. Do not evade immigration control, especially by entering the e-Channel with another person.
2. Users who do not comply with these rules will hold corresponding responsibility according to the applicable laws or public area regulations, and can be refused entry to the Macao Special Administrative Region:
   1. A fine of MOP300 will be imposed for violating Rule 10 in Part 1;
   2. A fine of MOP600 will be imposed for violating Rules 11-13 in Part 1;
   3. A fine of MOP1500 will be imposed for violating Rule 14 in Part 1;
   4. A fine of MOP3000-9000 will be imposed for violating Rule 15 in Part 1;
   5. A fine of MOP5000-15000 will be imposed for violating Rule 16 in Part 1.

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Enquiry Methods

Service Provider: Public Security Police Force – Border Control Department,  Residence and Stay Affairs Department

Mailing address: Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa, Macao

Tel: (853) 2872 5488

Fax: (853) 8897 0300

Email: sminfo@fsm.gov.mo 

Website: http://www.fsm.gov.mo/psp/

#	Checkpoint	Mailing address	Tel	Fax
1	Border Gate Checkpoint	Praça das Portas do Cerco, Macau	(853) 8980 0321	(853) 8980 0321
2	Qingmao Checkpoint	Edificio do Posto Fronteiriço de Macau no Posto Fronteiriço Qingmao	(853) 8591 0321	(853) 8591 0422
3	Checkpoint of Macao Port Zone of Hengqin Port	Zona do Posto Fronteiriço da Parte de Macau do Posto Fronteiriço Hengqin	(853) 8805 4322	(853) 8805 4530
4	Hong Kong-Zhuhai-Macao Bridge Checkpoint	Edifício do Posto Fronteiriço de Macau da Ponte Hong Kong-Zhuhai-Macau	(853) 8805 0323	(853) 8805 0300
5	Zhuhai-Macao Cross-border Industrial Zone Checkpoint	Avenida de Parque Industrial, Macau	(853) 2827 1327	(853) 8799 3330
6	Outer Harbour Ferry Terminal Checkpoint	Largo do Terminal Marítimo, Terminal Marítimo do Porto Exterior, Macau	(853) 8798 5327	(853) 8798 5304
7	Taipa Ferry Terminal Checkpoint	Estrada de Pac On, Taipa, Macau	(853) 2885 0355	(853) 8295 7300
8	Inner Harbour Ferry Terminal and Yacht Terminal Checkpoint	Rua das Lorchas, Macau	(853) 8898 1317	(853) 2886 1162
9	Airport Checkpoint	Avenida de Wai Long, Aeroporto Internacional de Macau, Taipa, Macau	(853) 2893 9434	(853) 2893 9403

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