How to handle it
Application procedures and necessary documents:
Apply in person
- Application for Certificate of Personal Movement Record (in Chinese and English, DARP/SE M-2)
- Copy of applicant’s valid identification document;
- Copy of the travel document used for entry/exit the Macao SAR during the period stated in the application;
- Where a Certificate of Personal Movement Record is applied for on behalf of a minor, the father, mother or legal guardian must attach photocopies of the document proving his/her relationship with the minor, together with photocopies of his/her own valid identity document.
Apply via the multifunctional self-service kiosks of the Identification Services Bureau (applicable to Macao residents only)
Macao Resident Identity Card.
Apply via CPSP’s self-service kiosks (only for non-resident workers and eligible residents of Mainland China)
- Non-resident workers: enquiries can be made using the Non-resident Worker’s Identification Card or the travel document used when applying for the Authorization to Stay as Worker at the CPSP.
- Residents of Mainland China: enquiries can be made using an Exit-entry Permit for Travelling to and from Hong Kong and Macao (provided that the Permit holder has authorized the CPSP to use their fingerprint template information when applying for the Permit).
Apply via Macao One Account (applicable to Macao residents and non-resident workers only)
- Macao residents: Macao Resident Identity Card or travel document registered at the Public Administration and Civil Service Bureau.
- Non-resident workers: Non-resident Worker’s Identification Card, (the latest four) travel document(s) used applying for Authorization to Stay as Workers to the Public Security Police Force, and travel document registered at the Public Administration and Civil Service Bureau.
Note: Applicants who want to enquire about their movement record with other travel documents are required to go to the Immigration Building, the Government Services Centre or the Government Services Centre in Islands in person.
Do you support agency services
Do you support dropshipping
Cost
- Paper certificate: MOP15 for the first page, MOP5 per following page
- Electronic certificate: MOP15 per certificate
Approval time required
3 working days. <in our performance pledges>
(from the next working day following the day when the service unit received and confirmed that all the required documents had been correctly prepared, excluding the time of waiting in a queue and postage time for documents sent by mail)
Result collection
Method of result collection: Collect in person or by a legal agent
Location of Collection
- Reception desk at lobby of Residence and Stay Affairs Department
- Macao Government Services Centre
- Macao Government Services Centre in Islands
- Government Services Centre at the Guangdong-Macao In-depth Cooperation Zone in Hengqin: Building 2, Citizen Service Centre, No. 868, Hong Kong-Macao Avenue, Hengqin
Office Hours: Mon to Fri: 9:00 – 12:00 and 14:00 – 18:00 (except public holidays on the Mainland)
Remark/Application Instructions
- We started to register the movement records of passengers electronically from January 1994. Therefore, certification of movement records registered before January 1994 cannot be provided.
- If the application is to be submitted by an agent, a certified letter of authorization and a copy of the agent’s valid identification document should also be submitted.
- Unless further specified, all copies of documents to be submitted should be presented with the original for authentication.
- If the original cannot be presented, the relevant copy should be certified.
- The form is available at the subdivision concerned and the website.
- Persons who submit the application by means other than Macao One Account and choose to collect the Certificate of Personal Movement Record at the Government Services Centre at the Cooperation Zone may, after receiving an SMS payment notification from the Public Security Police Force and completing online payment by scanning the QR code on the “application acceptance receipt”, generally collect the Certificate after three working days (the SMS notification from the Public Security Police Force shall prevail).
- Applicants who apply via the multifunctional self-service kiosks of the Identification Services Bureau, or through the self-service kiosks of the CPSP, must be at least 18 years of age.
Service processing location and time-online
1、Macao One Account
Service processing location and time-offline
1.Reception desk at lobby of Residence and Stay Affairs Department
Details：
Address: Immigration Building of the Public Security Police Force, Travessa Um do Cais de Pac On, Taipa, Macao
Office hour: Mon to Thu, 9:00 – 17:45, Fri, 9:00 – 17:30 (No lunch break, closed on Sat, Sun and government holidays)
2.Macao Government Services Centre
Details：
Address: Avenida de Venceslau de Morais, n.º 222, r/c, Macau Office hour: Mon to Fri, 9:00 – 18:00 (No lunch break, closed on Sat, Sun and government holidays)
3.Centro de Serviços da RAEM das Ilhas
Details：
Address: Rua de Coimbra, n.º 225, 3.˚ andar, Taipa Office hour: Mon to Fri, 9:00 – 18:00 (No lunch break, closed on Sat, Sun and government holidays)
Do you support reservation：No
Do you need to make an appointment for post-processing：No
Other Channels Available?：Is
Other Channels：
- Apply via the multifunctional self-service kiosks of the Identification Services Bureau (applicable to Macao residents only)
- Apply via CPSP’s self-service kiosks (only for non-resident workers and eligible residents of Mainland China)
- Apply via Macao One Account (applicable to Macao residents and non-resident workers only)
Service processing location and time-self-service machine
1、Locations of the multifunctional self-service kiosks of the Identification Services Bureau
Details：
Please refer to the website of the Identification Bureau for the location and service hours
2、Locations of the CPSP’s self-service kiosks
Details：
Please refer to the website of the Public Security Police Force (CPSP) for the kiosk locations and service hours