Criminal Record

Certificate of Criminal Record – Application made in person

How to Apply

Application Procedures and Documents Required

Applicant should provide the usage of the Certificate of Criminal Record (Please refer to the list of usage).

 1. Application at counter (applicants are required to obtain a number tag in advance. For the methods to obtain the tag number, please refer to “Methods to Obtain Tag Number and Appointment” of the website of the Identification Services Bureau(DSI).)

  • Macao SAR Resident Identity Card
  • Non-BIR holders:
    (i) Applicant’s valid travel document or the valid document for entering Macao; (ii) Documentary proof of the connection between the applicant and Macao, such as Residence Permit, Non-resident Worker’s Identification Card or Non-resident Worker’s Card, proof of schooling or proof of application for residing in Macao (e.g. a notice of Residence Permit issued by the Public Security Police Force or a notice of submitting the Certificate of Criminal Record issued by the Macao Trade and Investment Promotion Institute and so on).


2. Application via self-service kiosks (Number tag is not required):

Applicant Eligibilities:
– Possessing a Macao SAR Permanent Resident Identity Card or a Macao SAR Non-permanent Resident Identity Card;
– Aged 16 or above; Please click here for the location of kiosks

Please note that:
The self-service kiosks are not applicable to applicants under the following conditions. They are required to obtain a number tag and lodge their applications at service counters.

  1. The Macao SAR Resident Identity Card expired;
  2. The Macao Resident Identity Card is being renewed;
  3. Apply on behalf of others.

3. Online Services (Applicable for persons who are in Macao):

Please visit Online Services of the Identification Services Bureau

Service Location and Office Hours

Application at counter

Identification Services Bureau

  • Headquarter
    Address: Avenida da Praia Grande, nº804, Edificio “China Plaza”, 1º andar, Macau
    Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
  • Macao Government Services Centre
    Address: Rua Nova da Areia Preta n.º 52, Macau
    Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
  • Macao Government Services Centre in Islands
    Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
    Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)

Application via self-service kiosks

Please visit Self-services of the Identification Services Bureau

Fees and Payment Methods


  • Standard Service: MOP50.00
  • Express Service: MOP150.00
  • Applicants who are lack of financial capability due to following conditions can apply for exemption of application fees. The relevant fees can be exempted upon approval.

Payment Methods:

Application at counter

Headquarter (China Plaza), Macao Government Services Centre and Macao Government Services Centre in Islands: Cash, credit card, Union Pay “QuickPass”, debit card, Macau Pass and MPay are accepted for payment.

Application via self-service kiosks

Please visit Self-service Application for Certificate of Criminal Record

Processing Time

  • Normal application: 5 working days (Performance Pledge)
  • Urgent application: 2 working days (Performance Pledge)

Notes: Counting from the following day after DSI received all necessary documents, not including the processing time of postal.

Remarks/ Notes for Application

The Criminal Record Certificate is valid for 90 days from the date of issue.

Progress Enquiry and Service Results Collection

Progress enquiry:

Online enquiry on application status

Collection Methods of service results:

  1.  In person
  2.  By authorized person:
  • The applicant can endorse the application receipt and sign according to the valid identification document in order to authorize a representative to collect the document on behalf of the applicant.
  • The authorized representative should present his/her original valid identification document and the photocopy of applicant’s identification document for verification when collecting the certificate.

Note: For details of document collection procedure, please visit electronic document collection process.

Content provider: Identification Services Bureau (DSI)

Last modified: 2020-06-19 17:08

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All information on this site is based on the official language of the Macao Special Administrative Region. The English version is the translation from the Chinese originals and is provided for reference only. If you find that some of the contents do not have an English version, please refer to the Traditional Chinese or Portuguese versions.