How to handle it
If the information about the relationship between the applicant and his/her parent, children or spouse (hereinafter called the person concerned) does not exist in the identity card record of the applicant, the applicant should lodge the application for kinship verification to confirm the relationship with his/her parents, children or spouse to this bureau in advance of going through certain formalities (e.g. transfer of health care vouchers, proof of life).
Macao SAR Resident Identity Card holders who are 18 years old or above can go through the formalities using the following methods:
- Log in to the “Macao One Account” through the mobile application, and input the identity card number of the person concerned when lodging the application.
- Use the integrated self-service kiosks to lodge the application. Applicants have to use their Electronic Identity or original Macao SAR Resident Identity Card and input the identity card number of the person concerned.
- Go through the formalities at DSI service counters located at the China Plaza (1st floor), the Macao Government Services Centre in Venceslau de Morais or the Macao Government Services Centre in Islands. The applicant’s Electronic Identity or the original Macao SAR Resident Identity Card are needed at the time of application. The applicant should also fill in the “Application for Kinship Verification” and provide the Macao SAR Resident Identity Card number of the person concerned. If the application is submitted by a delegate, it is necessary to submit the “Application for Kinship Verification” which is duly filled out by the applicant and copies of the Resident Identity Card of the applicant and the person concerned.
For Macao residents who are under 18 years old:
The application has to be lodged by the parent or legal representative on behalf of the applicant to the service counter at above-mentioned DSI offices. When lodging the application, it is necessary to present the identity card of the minor and the parent or legal representative, fill out the “Application for Kinship Verification” and provide the Macao SAR Resident Identity Card number of the person concerned. If the application is submitted by a delegate, it is necessary to submit the “Application for Kinship Verification” which is duly filled out by the minor’s parent or legal representative and copies of the identity card of the minor , the parent or legal representative and the person concerned.
Approval time required
After successful application, the applicant will receive the verification result within five working days.
Remark/Application Instructions
- DSI may request applicants to submit additional proof if needed.
- Details about kiosk functions and locations, please refer to DSI website .
Service processing location and time-online
1、Macao One Account
Service processing location and time-offline
1.Identification Services Bureau (Headquarter)
Details：
Address: Avenida da Praia Grande, nº804, Edificio “China Plaza”, 1º andar, Macau Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
2.Macao Government Services Centre in Venceslau de Morais
Details：
Address: Avenida de Venceslau de Morais, n.º 222, Centro de Serviços da RAEM, R/C, Zona A, Macau Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
3.Macao Government Services Centre in Islands
Details：
Address: Zona D do 3º andar do Centro de Serviços da RAEM das Ilhas – Rua de Coimbra, n.º 225, Taipa Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
4.“Macao Government Services Station” at the Government Affairs Service Centre in the Guangdong-Macao In-Depth Cooperation Zone in Hengqin (Identification service designated counter) (Appointment via “Macao One Account” or on-site queue ticket required)
Details：
Address: 2nd floor of the Government Affairs Service Centre in the Guangdong-Macao In-Depth Cooperation Zone, Hengqin Office hours: Every Wednesday, 09:00 – 12:00, 14:00-18:00 (except public holidays)
Do you support reservation：No
Do you need to make an appointment for post-processing：No
Other Channels Available?：No
Service processing location and time-self-service machine
1、Self-Service Kiosks of the Identification Services Bureau
Details：
Please visit Self-services of the Identification Services Bureau