How to Apply
Application procedures and documents required
Applicants must lodge their application in person at DSI and present their Macao SAR Resident Identity Card (BIR).
Application at counter (applicants are required to obtain a number tag in advance. For the methods to obtain the tag number, please refer to “Methods to Obtain Tag Number and Appointment” of the website of the Identification Services Bureau.)
- If the applicant is a Portuguese citizen and a non-permanent resident of the Macao SAR
– The applicant must submit a “Residence Certificate” issued within the previous 90 days.
For further information, please refer to “Remarks/ Notes for Application”. - If the applicant is holding residence authorization documents
– The applicant must submit the original copy of a valid residence authorization document.
For further information, please refer to “Remarks/ Notes for Application”. - If BIR expired
Applicants who are not subject to residence authorization can apply for the renewal of BIR which will expire in less than six months or has expired. (Eligible applicants can lodge the application at self-service kiosks. For details, please refer to “Electronic Services” on DSI website.) For applicants holding a contact-based electronic Macao SAR Resident Identity Card with permanent validity, they can replace their identity card if needed.
For further information, please refer to “Remarks/ Notes for Application”. - If the original BIR is lost
– The applicant should report the loss to the local police force and request for a loss report. After that, the applicant can apply for the replacement of identity card at DSI in person with the loss report on which the holder’s name, type of identity card and identity card number should be clearly stated. If the applicant cannot obtain the number tag of the day and has an urgent need for application, please call 2837-0777 for enquiries. (For further information, please refer to the Questions & Answers section).
For further information, please refer to “Remarks/ Notes for Application”. - If the original BIR is damaged (not applicable to chip problem)
– The applicant should apply for the renewal of BIR in person at DSI.
For further information, please refer to “Remarks/ Notes for Application”. - If the alteration of personal data is approved
– The applicant should renew the BIR in person at DSI upon obtaining the approval of alteration of personal data. For details, please refer to “Personal Data Alteration” of DSI website.
For further information, please refer to “Remarks/ Notes for Application”. - Transformation from non-permanent resident to permanent resident
– The applicant must submit a proof of having ordinarily resided in Macao for 7 consecutive years;
– Applicants who are subject to residence authorization must submit a notification letter issued by the Residence and Stay Affairs Department of the Public Security Police Force or a confirmation declaration issued by the Trade and Investment Promotion Institute (applicable to applicant who applies the residence authorization through this Institute) indicating that their residence authorization have been renewed for 7 consecutive years;
– Persons who are of Portuguese or other foreign nationalities and who have ordinarily resided in Macao for 7 consecutive years can only apply for the Macao SAR. Resident Identity Card after their declaration of domicile in Macao in accordance with Article 8 of Law Nº. 8/1999 is approved. Applicants can refer to the leaflet about the declaration of domicile in Macao for further information. - For holders of permanent resident identity cards who are of foreign nationality, and the time interval between the date of application for ID card renewal and the last issue date of the ID card exceeds 3 years.
– Applicants should submit a proof of having ordinarily resided in Macao from the last issue date of ID card until the day right before lodging the application for ID card renewal (e.g. proof of work, commercial register, proof of paying tax, proof of school attendance and so on), so as to ensure that the persons concerned do not violate the stipulations of Clause 2 of Article 2 of Law No. 8/1999.
Besides aforesaid circumstances, applicants can submit a request for replacement of identity card to the director of the Identification Services Bureau with other appropriate reasons. However, they can only lodge the application for identity card upon approval of the request.
Application via self-service kiosks (Number tag is not required):
Applicant Eligibilities for 24-hour Self-service Application:
– Possessing a Macao SAR Permanent Resident Identity Card;
– Aged 25 or above on the latest issuance date of identity card.
Applicant Eligibilities for Self-service Application in Office Hours:
– Possessing a Macao SAR Permanent Resident Identity Card;
– Aged 5 or above on the latest issuance date of identity card.
Please note that:
- Eligible applicants can use the self-service kiosk to renew their resident identity card as early as 6 months before it expires or after its expiry.
- Applicants may choose to use the live-captured photo or submit one photo taken from photography studio within the last 6 months as the identity card photo (Photograph Specifications), or use the photograph for identification documents taken by a contracted photography studio and stored in “My Photo” of the “Macao One Account” as the identity card photo.
- Underage applicants have to be accompanied by their parent or guardian who is holding the Macao SAR resident identity card when lodging the application.
- Please click here for the location of kiosks.
The self-service kiosks are not applicable to applicants under the following conditions. They are required to obtain a number tag and lodge their applications at service counters.
- Modify personal data (except address, telephone number, occupation and emergency contact);
- Loss of identity card (proof of loss is required);
- An interdicted or quasi-interdicted person.
Remarks/ Notes for Application
- Applicants must lodge their applications in person at DSI;
- For persons under the age of 18, their parent or the person who executes the parental right or guardianship in compliance with the law are required to accompany the underage applicant to go through the formalities at the Identification Services Bureau. When lodging the application, they need to submit photocopies of both parents’ identification documents and sign the application form for the applicants. (The accompanying person has to provide his/her original identification document for verification.)
- Applicant can choose to submit a 1.5-inch, color, bareheaded and full-faced photograph in plain white background which is taken at a photography studio within the last 6 months, use the photograph taken onsite at no cost (Click here for Photograph Specifications), or use the photograph for identification documents which is taken by contracted photography studio and stored in “My Photo” of the “Macao One Account” for the travel document application. For details about adding the identification document photo to “Macao One Account”, please refer to the promotion materials of “My Photo” of “Macao One Account” and the list of contracted photography studios. (If the paper photo submitted or the photo taken on-site is found to be unsatisfactory after examination, DSI will inform the applicant of submitting another photo. Moreover, the receipt QR code is provided by “My Photo” contracted studios, DSI will not charge any fee.);
- If married, applicants have to submit the photocopy of marriage certificate and a photocopy of the spouse’s identification document (The original document is required for verification); besides, a valid household registration transcript is required if applicants or their spouses are originally from Japan, France or Taiwan Region.
- If divorced, applicants have to submit the photocopy of their proof of divorce (The original document is required for verification);
- If widowed, applicants have to submit the marriage certificate and the spouse’s death certificate;
- Applicants may be informed by DSI to submit supplementary documents for identity verification;
- If above-mentioned documents are not written in Chinese, Portuguese or English, applicants are required to produce an official translation.
- External Services: If applicants are not able to visit DSI in person, they or their relatives can request for “external service” at the Information and Appointment Counter on 1st floor of China Plaza or write to the director of DSI with supporting reasons. “External service” is limited to the Macao SAR only and the service charge is MOP120.
Service Location and Office Hours
Application at counter
Identification Services Bureau
- Headquarter
Address: Avenida da Praia Grande, nº804, Edificio “China Plaza”, 1º andar, Macau
Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays) - Macao Government Services Centre
Address: Rua Nova da Areia Preta n.º 52, Macau
Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays) - Macao Government Services Centre in Islands
Address: Rua de Coimbra, n.º 225, 3.º andar, Taipa
Office hours: Monday to Friday, 09:00 – 18:00 (Closed on Saturday, Sunday and government holidays)
Application via self-service kiosks
Please visit Self-services of the Identification Services Bureau
Fees and Payment Methods
Fees:
- Renewal application: MOP90.00;
- Applicants who are lack of financial capability due to following conditions can apply for exemption of application fees:
- Express Service: An additional charge of MOP 150.00.
- Special Express Service: An additional charge of MOP 250.00.
- If an applicant is unable to submit the original BIR no matter at the time of application or collection, additional charges will be imposed as follows:
1st time – MOP 300.00
2nd time – MOP 300.00
3rd time – MOP 500.00
4th time – MOP 1,000.00
5th time or above – MOP 2,000.00 - Replacement of former Macao SAR Resident Identity Card is MOP60.00. For applicants who are replacing their former Macao SAR Resident Identity Card with the Macao SAR Resident Identity Card, if they cannot submit the former BIR, a surcharge of MOP300.00 will be imposed.
- Applicants who are lack of financial capability due to following conditions can apply for exemption of application fees. The relevant fees can be exempted upon approval.
Types |
Requirements |
Unemployment |
1) Applicants have to sign the application form of fee exemption; 2) Applicants have to sign a declaration to declare their unemployment status; 3) Submit the receipts of Employment Registration issued by the Labour Affairs Bureau (DSAL) of the past 12 months to state a lack of financial capability due to long-term unemployment. |
Poverty |
1) Applicants have to sign the application form of fee exemption; 2) Submit a photocopy of a valid Beneficiary Card issued by the Social Welfare Bureau (IAS). (The original document is required for verification) |
Disability |
1) Applicants have to sign the application form of fee exemption; 2) Submit a photocopy of a valid Disability Assessment Registration Card issued by the Social Welfare Bureau (IAS). (The original document is required for verification) |
Note: Additional supporting documents may be required for applicant’s financial incapability verification of DSI, if necessary. |
Payment Methods:
Application at counter
Headquarter (China Plaza), Macao Government Services Centre and Macao Government Services Centre in Islands: Cash, credit card, Union Pay “QuickPass”, debit card, Macau Pass and MPay are accepted for payment.
Application via self-service kiosks
Please visit Self-service Application of Permanent Resident Identity Card Renewal
Processing Time
- Normal Service: 15 working days. (Performance Pledge)
- Express Service: 10 working days. (Performance Pledge)
- Special Express Service: Within 3 working days. (Performance Pledge)
Attention: The abovementioned collection date is counted from the day after the day of receiving the application and all necessary documents by DSI. DSI reserves the right to adjust the processing time under special circumstances.
Progress Enquiry and Service Results Collection :
Progress enquiry:
DSI-Enquiry on the application progress
Collection Methods of service results:
- In person
- By authorized person
– The applicant can endorse the application receipt and sign according to the valid identification document in order to authorize a representative to collect the document on behalf of the applicant (if applicant is under the age of 18, his/her legal representative is the one to endorse the application receipt).
– The authorized representative should present his/her original valid identification document and the photocopy of applicant’s identification document for verification.
Note: For details of document collection procedure, please visit electronic document collection process.
Attention: Applicants must return the original Macao SAR Identity Card to DSI when collecting the new identity card (except for the case of lost BIR)